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18 W Bryan St, suite 200, Savannah, GA, 31401, United States
Get directionsVerified by BankSouth Mortgage Company, LLC
Carol was very polite and helpful through this process. She assisted and answered any questions we had at any moment. She constantly kept us updated and informed.
Business response:
Thank you for your review, Quantarial! I am so pleased to hear that I was able to help you throughout the process and keep you informed. I strive to provide the best customer service possible. Please let me know if there is anything else I can do for you.
Verified by BankSouth Mortgage Company, LLC
Carol helped me so much with my home buying process. This is the first time I bought a home and Carol was able to give me advice and set me up with resources to help make the whole process easier.
Business response:
Thank you so much for the kind words, McKenzie! I'm so glad that I could help you with your home buying process. It's a big step and I'm happy to have been there to help you every step of the way. Thanks for choosing BankSouth Mortgage!
Verified by BankSouth Mortgage Company, LLC
Carol was amazing!
Business response:
Hi, Cory. Thanks a million for the review! It was an honor.
Verified by BankSouth Mortgage Company, LLC
Great communication and customer service
Business response:
I am happy for you and Lamesha. It was an honor working with you. Send your friends to us!
Verified by BankSouth Mortgage Company, LLC
Great experience and constant communication on what was going on throughout the whole process.
Business response:
Thanks, Seletta and Jordan! It was my pleasure and honor to help you. :)
Verified by BankSouth Mortgage Company, LLC
Carol and team are amazing and made our investment buying experience a breeze. They were very informative and kept us updated every step of the way. As a realtor, I refer my clients to Carol because I know they're in great hands. I highly recommend Carol Schretter and her team for all your mortgage needs.
Business response:
Thank you for your kind words, Regena! We are so happy that we could make your experience with BankSouth Mortgage a positive one. We truly appreciate your trust in us and your recommendation to your clients. Thank you for your five-star rating and for being a valued customer.
Verified by BankSouth Mortgage Company, LLC
Carol and team are amazing and made our investment buying experience a breeze. They were very informative and kept us updated every step of the way. As a realtor, I refer my clients to Carol because I know they're in great hands. I highly recommend Carol Schretter and her team for all your mortgage needs.
Verified by BankSouth Mortgage Company, LLC
The appraiser from the bank made the process very difficult towards the end of our experience. Very difficult to work with and on a bit of a power trip. The last minute changes in the original plan ultimately sullied the experience we had to that point, which was fantastic!
Verified by BankSouth Mortgage Company, LLC
We were very pleased with the service we received from BankSouth Morthgage. They were functioning in our best interests and provided excellent customer service. Thanks!
Business response:
Thanks, Doug! I am glad that it worked out and I hope that you love your home. New construction is often challenging, but it is nice having all new fixtures, appliances, roof, etc. I will reach out to you in the next couple of days to discuss what happens next.
Carol Schretter - BankSouth Mortgage Loan Officer has a 4.9 star rating with 461 reviews.
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