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Carolina In Home Flooring
- Home Services
- Raleigh, NC
About this business
We bring the samples to you and provide a no obligation estimate and superior installation services for carpet, hardwood, laminate, vinyl and many other flooring options. Fully licensed and insured At Carolina In Home Flooring & Design Center, we have worked hard since 2010 to earn the respect of thousands of customers throughout the greater Raleigh area, and more recently, in the Raleigh, Durham, Cary, Chapel Hill and surrounding areas as well. Our personalized service is evident in everything we do and backed by our knowle... read more
Location details
3208 Wellington Ct, Ste 114, Raleigh, NC, 27615, United States
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Removed old carpet and padding Much of my carpet was ruined due to a water heater break. I called Carolina In Home Flooring and after letting them know what i was looking for ( a cat friendly carpet) and Martha came out with the samples. With her help and the cat's imput, we selected the carpet for the house. The installers showed up on time, moved my furniture and proceeded to remove all of my carpet and padding. They removed also any damaged tack strips. They then proceeded room by room to lay the new padding and carpet. t... read more
Business response:
Dear Customer, It was a lot of fun working with you and your cat to find the right carpet for your home! We really appreciate you taking the time to write such a nice review. I will pass onto our installers your nice comments about their skill & hard work. Please enjoy your new carpet and let us know if we can assist you with any other flooring projects. Sincerely, Martha Gerringer Sales Consultant
new kitchen flooring They returned my call/inquiry promptly. Showed up on time and with all the information I needed to make my choice. They gave me excellent guidance in making my decision.Scheduling was worked around my crazy work schedule. All in all, I would highly recommend Carolina In Home Flooring to anyone. Excellent customer service / quality prices / and fair pricing. I give them an A+ ! Diane McIntyre' 10506 Dapping Drive Raleigh, NC 27614
Business response:
Dear Customer, what a pleasure it was to meet you and assist you with your project in the Kitchen. The Luxury Vinyl Tile that you selected is a high performance / low maintenance product that has the beauty and richness of ceramic tile. Your design eye and knowing exactly what you wanted certainly simplified the process for both of us. Please reach out to me to me with any questions or needs in the future. We are here to help. Thank you, Drew Propes Sales Consultant Carolina In Home Flooring
They wrapped up existing carpet and repaired and refinished existing hard wood floors. I love this company. They were professional and curtious from start to finish. When I called for an estimate I spoke with Kelly who was so friendly and she scheduled me an appointment for the next day. Drew the sales consultant came out to give us an estimate. He was so nice and we felt very comfortable with him. He answered every question we had and took his time making sure we were getting the best product for our budget. We decided to g... read more
Business response:
Dear Customer, we appreciate your kind words, and for thank you for sharing your experience with other Angie's List members. We work very hard to provide the customer service that each of us at Carolina In Home Flooring would personally expect from a company, and it begins with communication. We all also feel that setting the correct expectations with our customers with the initial visit is a vital part of the process. I thoroughly enjoyed meeting you and your wife, and helping you find the best solution for your project. I ... read more
New hardwood flooring for the living room. Carolina In Home Flooring did an outstanding job. The initial visit was very professional and a variety of options where shown to my wife and I. We got an estimate done that same day. We were in a situation where we had just moved back to our home with no furniture delivered yet. Carolina In Home Flooring was able to work with us and get the installation done before our household goods were delivered, which made this a much better situation. The installers were on time, hard working... read more
Business response:
Dear Customer, it was certainly my pleasure to assist you with your flooring project, and getting your Family Room ready with newly installed hardwood prior to getting your furniture moved in. It is always our goal to work with customers schedules and try our best to accommodate when urgency is key. It is always rewarding to hear that our installation crew performed at or above your expectations. We truly appreciate you sharing your experience with other Angie's List members, and please be sure to contact us with any questio... read more
replaced carpet in the master bedroom and master closet; sanded and polished hardwood floors in the dining room and foyer Before any other comments, I have to praise this company for their impeccable service. Once contacted, they sent a very nice gentleman over for measurements and pricing quote. He presented in great detail the options available to us and how things will develop once we agreed with the plan. I have to point out that I felt they were a bit overpriced (I had other quotes done for the same job); however I got ... read more
Business response:
Dear customer, we greatly appreciate you sharing your experience with other Angie's List memebers. We also appreciate your recognition of the quality of product and service associated with price. We strive to set the proper expectations for every flooring project with every customer, and want every customer to experience what we personally would expect with a project in our own home. Please reach out to me if you need any assistance in the future or have any questions with your new flooring in you home. Thank you, Drew Prope... read more
They installed carpet on my stairs and upstairs hallway. The salesman was very helpful in choosing the carpet. He was on time and very polite. The installers were on time and professional. They did a great job, including cleaning up after themselves. The carpet was as beautiful as I had expected. I would use them again, and I already have the next project chosen for the fall.
Business response:
Dear customer, we appreciate you sharing your experience with other members , and we are pleased to hear of your experience with our sales and service. The product chosen will certainly perform above your expectations. Please contact me if you have any questions or concern sin the future. Thank you, Drew Propes Carolina In Home Flooring - Sales Consultant
. Spoke with scheduler soon after purchase & arranged for inspection & estimate to be done on July 8th. Explained that what I needed was a repair on kitchen floor about a square foot or less in diameter. Was contacted on July 3rd by owner explaining the offer was not for a repair but rather purchase & installation of new flooring because it would be difficult to match the existing flooring by looking at it. Owner suggested I might contact my builder and find out the name, brand, etc of flooring and builder might be able to m... read more
Business response:
Dear Customer, Sorry that we were not able to honor your purchase of the Big Deal special. The special stated it was for sales and new installation of carpet or flooring. I am glad that Angies list was able to reimburse the total amount that you paid for the Big Deal special. Thanks Mike Nelson Owner
Installed new hardwood flooring in room previously carpeted. From the initial salesman visit to the final install and cleanup, everything went perfectly. We are extremely happy with our total experience with NC flooring and we love our new floor.
Business response:
Dear Customer, so pleased to hear that your are satisfied with the product selected, the installation, and the entire process. We work hard to make the process simple and enjoyable.Please reach out to me if you need additional assistance or have any questions or concerns. Thank you, Drew Propes Carolina In Home Flooring - Sales Consultant
Installed flooring in closet, cleaned upstairs carpet & stairs & stretched carpet in hallway. The price was right and they were great to work with. I will definitely call them again.
Business response:
Dear Customer, we certainly appreciate the opportunity to assist you with your flooring needs and services. It was my pleasure to personally meet with you and assist you. I know you will be pleased with your new floor for years to come, and if you have any questions or concerns please feel free to contact us. Thank you, Drew Propes Sales Consultant Carolina In Home Flooring
Frequently asked questions about Carolina In Home Flooring
How is Carolina In Home Flooring rated?
Carolina In Home Flooring has a 5 star rating with 552 reviews.
When is Carolina In Home Flooring open?
Carolina In Home Flooring might be open. It requires an appointment.