Casita Travel Trailers

4.7

RV Dealers
Rice, TX

About this business

Automotive RV Dealers

Location details

5029 South McKinney Street, Rice, TX, 75155, United States

Get directions

Weekday	Schedule	Status
Mon	8:00 a.m. to 4:30 p.m.
Tue	8:00 a.m. to 4:30 p.m.
Wed	8:00 a.m. to 4:30 p.m.
Thu	8:00 a.m. to 4:30 p.m.
Fri	8:00 a.m. to 3:30 p.m.
Sat	9:00 a.m. to 2:30 p.m.
Sun	Closed

4.7800 reviews

Select a rating

Robert Matheny

7 years ago

We bought a new Casita 2019 Liberty deluxe planning a trip up north, two days out the refrigerator stopped working on a/c. The latch wasn’t working correctly and when we’d stop we found the door open. The furnace face fall off, the stove front fell off. And when we tried to use the heater it set the smoke alarm off. We couldn’t use our microwave either. We ended up returning home. Second trip out screws were backing out along the seating area. Aluminum rivets in the bathroom and around the stove broke. The refrigerator door... read more

Business response:

Hey Robert, we apologize for the inconvenience, this is something that is not normal with our trailers. Your parts are on the way. If you have any additional questions or need more information on your parts shipment please contact Casita at 1-800-442-9986. Have a blessed day!

Robert Brown

7 years ago

Worst customer service ever! Even Comcast does a better job!

Business response:

Hey Robert. We're sorry you feel this way. We at Casita, try to put our customer's needs and involvement as a priority, and always strive for our customers to have the best possible experience at every level here at Casita. If you have any recommendations or helpful tips, please let us know. We will be more than happy to hear your thoughts and ideas for improvements.