This profile has been claimed by the business owner or representative.
Central Gardens Post Acute
- Nursing home
- San Francisco, CA
About this business
Location details
1355 Ellis St, San Francisco, CA, 94115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
This review is for the Dietary Manager named Joanna Sucgang who works at Central Gardens where my father is a live-in resident there. I wanted to write a review to share how pleased and grateful I am for the dietary care he is receiving. My dad is a strict vegetarian with a very particular diet that he has been on his entire life and I was not sure if he would be able to sustain it after being moved into Central Gardens. So I made a special request on his behalf to make sure he got some of the dietary items he could ea... read more
Business response:
Hi, Kelly. Thanks for taking the time to share your positive experience. We truly appreciate it! We will share this Joanna.
My name is "Shu Min Lin Wang", i live in Room: 32A. I need to tell Hospital Leaders some time that Nurse Galang, E. is one of the best nurse in Central Garden when i live in 32A for a very short time, because my i have a broken back but she can do anything as soft and slow as she can. She makes us patient warm and feels at home instead of an hotel.
NICEST staff ever! The kindest, most polite and flexible team: Nora, Brandon, Annabelle in leadership (they coordinate with the patient plan administrator--most likely Kaiser--on Tuesday morning team Zoom calls.) Jessica & Gia etc. in nursing. Super sweet daily care team. Website is www.CentralGardensPA.com (not centralgardenSPA) Very clean facility. Shared rooms--ZERO PRIVACY. They really need a dedicated room for sensitive conversations. Lovely back patio area. Warning: due to liability patients are not taken outside i... read more
Nora Im I have had the privilege of working with Nora my social worker at Central Gardens for the past five years, and I can confidently say that she is an exceptional professional. Her work ethic, compassion, and genuine dedication to her patients set a standard that is rare to find. She consistently goes above and beyond her duties. Whether it is advocating for patient needs, supporting families, or checking in on individuals even after they have been discharged to ensure their safety and comfort. Her follow through sho... read more
Business response:
Thank you for taking the time to share this thoughtful review. We’re grateful for your kind words and proud to have dedicated team members like Nora who exemplify our commitment to compassionate, high quality care.
My dear friend was there for over a month. While it's a difficult to reach anyone over the phone; going in person is the key. Jessica -- attentive and caring Nora - responded to e-mails with joint calls to include other caretakers and updates. Ogla -- very supportive and help with contacts to help. I saw a male caregiver who helped my friend with eating, clothing, etc. Anabel - head nurse who clearly helped me understand each time. Also, they keep very detailed records as to exercise, meds and progress. That w... read more
My mother stayed at Central Garden for over 2 months. I visited her often (at least 20 times), I've come to know the place quite well. I probably have a better comprehensive understanding of Central Garden than most other visitors. Environment: Good lighting, the opposite of dark and gloomy. Each room has two beds for 2 patients with a TV, desk drawer, and a closet. Patients are free to wander around the hall and recreational area if they get bored. From what I've observed, it's a positive work environment, everyone seem... read more
My mother-in-law stayed here for a few weeks and was to receive PT five days/wk to get back to walking. A family member was usually there during visiting hours everyday so we were able to observe a lot. Most of the PTs were great except for Nikita. I happened to be there when Nikita came to get my MIL for therapy and I was surprised that Nikita knew nothing about her condition. She didn't bother to check her chart prior to meeting my MIL for the first time. Usually PT lasts 30-45 mins, this particular appointment laste... read more
A couple of weeks ago, we got a call saying we owe them money. Therapy for my mom ended on a Friday 12/20. By that point, she didn't get any equipment yet (walker, wheelchair, etc...) for her at home. They asked me when I wanted to take her home. I didn't feel safe sending my mom home without any equipment. I told them when my next day off was and asked if we could do it then. They said they'll talk to my mom's worker's comp and see if they can get authorization for her to stay those extra days and give me a call if not. I ... read more
Based on my personal experiences and observations, please note that there are no "perfect" nursing facility and it is fair to have reasonable expectations that make a facility "livable." My mom was here for about 7 weeks after surgery and there were "hiccups" initially but it was resolved after bringing it to the facility attention. I do recommend checking in on your loved ones to ensure that your loved ones are getting the care and attention that they need. If you really love someone, you wouldn't just leave them there an... read more
Frequently asked questions about Central Gardens Post Acute
How is Central Gardens Post Acute rated?
Central Gardens Post Acute has a 4.1 star rating with 130 reviews.
When is Central Gardens Post Acute open?
Central Gardens Post Acute is closed now. It will open at 9:00 a.m.