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Central Gardens Post Acute

4.1

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Location details

1355 Ellis St, San Francisco, CA, 94115, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.1132 reviews
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Gwen H.'s profile image
Gwen H. 
rating
a year ago

If you value your family members life, DO NOT take them to this facility. Call lights are a 40-60 min. wait unless your family member works here. Nurses and CNA's often work double shifts. Patients can be heard getting snapped (yelled) at frequently, unless a family member is sitting by their side. Many nurses have an attitude when they have to change a soiled patient. Patients are rushed to use restroom, so they can be charged on a schedule. Often they have to remain in soiled diapers until there's time to squeeze them into... read more

Holly H.'s profile image
Holly H. 
rating
2 years ago

A month ago, my husband nearly died of kidney failure due to the neglect of nurses and doctors at this facility. His doctor said he was "okay." If I hadn't pushed for him to be taken to the hospital, he would have died. His kidneys were functioning at less than 10%. I'd never be a patient at Central Gardens or subject a loved one to the callous indifference, low quality and unsafe care there. 

Abigail L.'s profile image
Abigail L. 
rating
4 years ago

Central gardens did not care for my grandpa or my family well. Upon our welcoming all seemed great, but with time staff became argumentative, disrespectful and difficult. They threatened my mother and aunt after speaking their native tongue saying they'd kick them out after finally getting an 8 foot door distance meeting due to covid. Nursing care was extremely poor. My grandpa told them he was hungry because they weren't feeding him enough. They asked the nurse to feed him bananas and he ate two of them because he was so hu... read more

Steven C.'s profile image
Steven C. 
rating
5 years ago

My mom had been there for three weeks, during the time, extremely hard to to call in, no one picked up the phone,or after picking up just leaving there for an hour. No one could answer the questions of the condition of the patient. After discharged, my mom physically got much weaker than before, I don't know how they provide the rehab. Before she could walk around the house without much assistance, but now she is not able to get up and use the restroom by herself... 

Judy H.'s profile image
Judy H. 
rating
5 years ago

Hi having my grandma here on May 24th and it's have been 3 whole weeks and 2 days now and this experience isn't the greatest one ever she hated being here cause the nurses take forever to take care of her needs and want and as for me her granddaughter hearing her saying those things and also they don't even take care of her diaper when I heard from my grandma daughter that they left her with her old diaper on and did not even to bother to change it and it take forever for me to get someone on the line to even video chat with... read more

Lorissa W.'s profile image
Lorissa W. 
rating
6 years ago

My father lived here for several years. Here's what I discovered. Staff were not following MD orders. He had a special chair that he was supposed to sit on because of his poor health and skin ulcers but I never saw him actually put in that customized chair that was told by MD to use. He ended up getting a bedsore. I liked the nurse Mercedes and the CNA Loren was amazing but there were some staff that simply didn't care. The social worker at this nursing home, Cletus, guilt tripped me about my father repeatedly and said... read more

Eve J.'s profile image
Eve J. 
rating
6 years ago

Does not provide ada accomadations for staff. Claims they do but in reality they dont 

P C.'s profile image
P C. 
rating
7 years ago

I felt compelled to write this review, however I wanted to speak out for those and myself who had similar experiences. I applaud anyone who works in a nursing home because it is a very stressful and challenging job. It is even more difficult to have to deal with patients who no longer can care for themselves, still everyone has a choice when choosing what their career is. Majority of the 'nurses' that works here are reaching retirement. It seems that they are just bumming around to kill time. Each time I come to visit my gra... read more

jane s.'s profile image
jane s. 
rating
8 years ago

A horrible place. A friend of mine with cancer was put there for a week, and died the first nite. They had no pain medication, and not even a commode for the bedside. I asked them, what if she has to go to the toilet. They said, we put her on a shower chair & roll her in. We should have taken her out immediately, because she was dead by morning. 

Frequently asked questions about Central Gardens Post Acute

How is Central Gardens Post Acute rated?

Central Gardens Post Acute has a 4.1 star rating with 132 reviews. 

When is Central Gardens Post Acute open?

Central Gardens Post Acute is open now. It will close at 6:00 p.m.