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Central Gardens Post Acute
- Nursing home
- San Francisco, CA
About this business
Location details
1355 Ellis St, San Francisco, CA, 94115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
My father has been at Central Gardens for about 8 months, and we couldn't be happier with the care he has received. The nurses do a great job at communicating with us, giving us updates and allowing us to FaceTime him daily. The Director of Activity, Nora has been our saving grace. She has been such a huge support for my father, really getting to know him and understanding his temperament and building a strong relationship with us. Her aids Olga and Malasia have also played a huge part in my father's progress, always makin... read more
My 87 year old mother in law Nelly has been in Central Garden for several years now. I want to say the care that my mother in law gets there is excellent. She is always glad and when we ask her how does she likes it there and the staff, she says she likes it and she is good. My mother in law is an intelligent sharp lady, she is very sharp in the mind even though she is 87, so we trust her opinion. We love the nursing assistants there and staff, they care. I want to lift up particularly a staff named Nora, she is a Cambodia... read more
II was at Central Gardens Skilled Nursing Hospital for 6 weeks recovering from a broken back. The staff were kind and helpful. The therapists helped me get back on my feet. They are great people!
Central Gardens is a wonderful facility. I can't offer enough thanks or praise for the facility and the caring staff. My loved one (a stroke patient) was in a substandard nursing home up north for a while. It was dirty and depressing. I felt that he was neglected in the critical early months after his stroke and the staff there seemed like they could not care less. He was thankfully moved to Central Gardens, and the staff has worked wonders with him. He's been there eight months and his personality and motor skills are com... read more
The facility is relatively small, on one floor, and it makes it easy to get around. You don't feel like you're lost in a large institution. All in all, quite pleased with this organization. Central Gardens staff are friendly, caring and attentive. They always have activities for the residents. They also have great social services.
The Central Garden has been updated and has some beautiful trees and shade for the residents. The residents were very happy and clean. And one of the most caring staff. Very kind staff and approach the residents as family. CALNHS.ORG rates the facility as above average and with exceptional staffing ratio! It may not be the most elegant interior, but caring and kindness are the most important issues which are shown at the facility each day. I recommend kindness above all as the number one issue when considering placing a l... read more
My husband came here after 2 weeks in hospital. He is gravely ill. this place is dangerously negligent. He has vomited 2x from the food. There was s absolute chaos here- no scheduling, short staff, completely under staffed. The guy sharing my husband's room was walking with his catharta to the bathroom. He is not able to walk on his own, there was a male nurse 4 feet away from him, in the room, talking to a female nurse- they COMPLETELY ignored this poor guy. I stood up to help him! This place is unsafe and should be closed ... read more
Business response:
Thank you for leaving feedback. Our administrator has been made aware of this review. Please reach out to us at emily.hughes@centralgardenspa.com to set up a call so we may identify ways to improve your experience.
My grandma entered their snf after covid. We couldnt visit her because of covid resrrictions. She ended up with covid and pneumonia. The clinician didnt give her antibiotics or take her to the hospital. They even withdrew her oxygen and we could see her fingertips had turned black. All the nurses were crying. I kept calling to speak to the clinician as a physician myself and he never returned my phone calls as my grandmas health spiraled over a 2 week period. The event was so traumatic it still gives me nightmares. ... read more
People don't go to recover here--they go to die here. I was both physically & emotionally abused there. Due to their negligence I almost died there. I came there to recover from 2 subdural hematomas in the brain. At first it was okay, although my room was dirty, small & depressing, and very cold at night. The CNAs were always confused about my medications. I saw the doctor only once. Typical complaints like horrible food, etc but the complaints got worse. They didn't alert me about my doctor appointments, so I missed them. T... read more
Business response:
We’re very sorry to hear about your experience and take your concerns seriously. The safety and well being of our residents are our top priorities. We encourage you to contact our Administration directly so we can review the details and address your concerns promptly and appropriately.
Frequently asked questions about Central Gardens Post Acute
How is Central Gardens Post Acute rated?
Central Gardens Post Acute has a 4.1 star rating with 132 reviews.
When is Central Gardens Post Acute open?
Central Gardens Post Acute is open now. It will close at 6:00 p.m.