This profile has been claimed by the business owner or representative.
Central Kia of Plano
- Automotive
- Plano, TX
About this business
Location details
3401 N Central Expy, Plano, TX, 75023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Mark was great!!! He was patient with me (I test drove several vehicles) and extremely knowledgeable about the product(s) he was selling. I was so pleased with my experience that I have already referred a friend who, after seeing my new Kia Soul, was interested in purchasing the same vehicle. Mark should be commended; he is a valuable asset to his dealership.
Business response:
Thank you for sharing your experience with us. We work very hard to make sure our guests are 100% satisfied and it's great to know that Mark showed you our dedication. He will be thrilled to hear your kind words. Please let us know if we can help you with anything else. Remember to like us on Facebook and Twitter to be eligible for our special offers. Regards, Marcus Burton - GSM - Plano 972-659-2204 mburton@centralautomotive.com
We needed a new car, but were not in a huge hurry. My wife was interested in the Kia Soul, and drove one at the dealership in Mesquite. But, the salesperson there was squirrelly about whether it was available in a manual transmission with leather seats and the couple of colors she liked. He told my wife he would locate one and call her about coming in on Saturday. In the meantime, we learned through Kia's webiste that you can only get leather seats in the most expensive configuration, which is not available with a manual at ... read more
Business response:
Thank you for writing this great review! We love hearing from our customers and it's wonderful to know that you had such a positive experience with us. If you have any questions with your vehicle please don't hesitate to contact us, we're here to help! Be sure to check us out on Facebook and Twitter to see our specials. Regards, Marcus Burton - GSM – Plano mburton@centralautomotive.com
The three gentlemen that I mentioned above went far and beyond their job duties. Great experience at this dealership! Id really cant say enough about the great customer service. These gentlemen are very good men and hard working to please. Phyllis Morton The Best guys in the store!
Business response:
Phyllis, Thank you for taking the time to share your wonderful experience with us. We are very proud of the team here at Central Kia of Plano. One of our goals is to provide 100% customer satisfaction and we're thrilled to know we met this goal with you. Please don't hesitate to contact us if you have any questions with your vehicle, we're here to help! Be sure to like us on Facebook and Twitter to be eligible for our special offers. Regards, Marcus Burton - GSM – Plano mburton@centralautomotive.com
We felt they were honest. They were knowledgable. They were prompt and service oriented. I will recommend to my friends. Also, got a great price on my vehicle.
Business response:
Thank you for taking the time to write this wonderful review. Our whole team strives to provide exemplary service which includes honesty and efficiency so we greatly appreciate your kind words. Please contact us if you have any questions or concerns about your vehicle and we would be happy to help. Don't forget to follow us on Twitter and Facebook to see our current specials! Regards, Marcus Burton - GSM – Plano mburton@centralautomotive.com
Bryan and Central Kia of Plano were great. I wanted to surprize my wife with her new car and they made it happen. With only 15 minutes notice, they pulled a new car from the showroom floor and replaced it with her car. They placed Christmas color balloons on the mirrors, a big red bow on the hood, and a Christmas card on the windshield. Needless to say, she was very surprized and happy. After moving the car from the showroom floor, Bryan took the time to walk my wife through all the options and features of her new car. Thank... read more
Business response:
We are thrilled to hear that your surprise went so well! Bryan and the rest of the staff will be happy to know they successfully assisted you with such a fun idea. If there is anything else we can do for you please let us know and we would be happy to help. Like us on Facebook and Twitter to see our special offers. Facebook:https://www.facebook.com/newcentralkia Twitter:https://twitter.com/#!/theNEWCentral Regards, Marcus Burton - GSM – Plano mburton@centralautomotive.com
We walked into the dealership two minutes before closing with an interest in only looking at vehicles available for sale. Even though the remaining staff were interested in going home after a long day at work, they remained and visited with my son and me about what our needs were and vowed to put us into a vehicle regardless of how late they needed to stay. Around 10:00 p.m. my son and I mentioned that we were hungry as we had not had dinner. The fleet manager, Bryan Jackson, had an employee take our orders for hamburgers an... read more
Business response:
We'd like to thank you for taking the time to tell us about your wonderful experience. Bryan and Stewart are great assets to our team. They will be thrilled to know you had such a enjoyable time with them. We here at Central Kia of Plano aim to provide our guests with 100% customer satisfaction and we are proud that we could meet that goal with you. Please let us know if we can do anything else for you. Remember to follow us on Facebook and Twitter to be eligible for our exclusive special offers. Facebook:https://www.faceboo... read more
This dealership seemed to go out of it's way to get me a great vehicle and a great deal. Marcus bent over backward to work this up for me and I can never thank him enough. Meanwhile Bryan went the extra mile to ensure that I was moving along as quick as possible and when it came time to sign the final papers was good enough to come to my home, explain everything to my wife, and made sure everything got done. Central Kia now has a customer for life and I'll go there before anywhere else as well as let everyone know what a goo... read more
Business response:
We would truly like to thank you for writing this outstanding review. We are thrilled to hear that Marcus and Bryan went above and beyond to provide exceptional customer service for you. Thank you for choosing Central Kia of Plano and we look forward to seeing you again! Be sure to like us on Facebook and Twitter to see our exclusive specials for our followers. Facebook:https://www.facebook.com/newcentralkia Twitter:https://twitter.com/#!/theNEWCentral Regards, Marcus Burton - GSM – Plano mburton@centralautomotive.com
I purchased a pre owned Kia Sportage here two weeks ago but was in a terrible car accident due to a drunk driver that ran a red light. My car was totaled and Bryan Bauer and Stewart in the financing department did an AMAZING job helping not only get me into a new car, but they helped me work through all the kinks, answer questions and made me feel like an appreciated and valued customer. I would recommend this dealership to ANYONE! I loved my experience.
Business response:
We are terribly sorry to hear about your accident and hope that you are okay. Thank you for taking the time to share your kind words with us. We aim to give our customers the most enjoyable buying experience possible and we are so glad you've found this value in us. Please let us know if there is anything else we can do for you. Don't forget to follow us on Facebook and Twitter to check out our exclusive deals. Facebook:https://www.facebook.com/newcentralkia Twitter:https://twitter.com/#!/theNEWCentral Regards, Marcus Burton... read more
Good dealership. I had the opportunity to browse models on the floor by myself before being approached by a salesperson. This allowed me to look at the model I was interested in on my own without feeling rushed. Bryan was laid back and answered all of my questions. No pressure experience.
Business response:
Thank you for taking the time to let us know how we're doing. A goal of ours is to give our customers a stress-free and helpful experience at our dealership and we are glad to have reached that goal with you. Thank you for choosing Central Kia Plano. Visit us on Facebook and Twitter to take advantage of our great deals. Facebook:https://www.facebook.com/newcentralkia Twitter:https://twitter.com/#!/theNEWCentral Regards, Marcus Burton - GSM – Plano mburton@centralautomotive.com
Frequently asked questions about Central Kia of Plano
How is Central Kia of Plano rated?
Central Kia of Plano has a 4.5 star rating with 6,885 reviews.
When is Central Kia of Plano open?
Central Kia of Plano is open now. It will close at 9:00 p.m.