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Centro Medico Escondido

3.0

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Location details

1121 East Washington Avenue, Escondido, CA, 92025, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.0156 reviews
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Margarita M.'s profile image
Margarita M. 
rating
12 years ago

Dr.Wosk is amazing! The staff is friendly and efficient. 

Sonia Q.'s profile image
Sonia Q. 
rating
13 years ago

I love the new office location but they need to still work a little on their customer service and getting back to people in a timely manner and when I say timely manner, yes I understand how referrals work but I have had 3 different referrals that if I hadn't called in to check status I would still be waiting for the call that would never come because they have no follow up system (Im asssuming otherwise not sure why they don't call me back) and for some reason or another referral wasn't completed. My most recent one was abo... read more

darya e.'s profile image
darya e. 
rating
a year ago

I've been trying to see my primary doctor, Dr. Hernandez, since May 18th for bleeding in my brain. On the day of my appointment, he left the clinic without informing me. He worked in the morning and left Burrego in the afternoon. I had been in the hospital ICU for brain bleeding, and my neurosurgeon told me to see my primary doctor as soon as possible. After calling Centro Médico Escondido many, many times and not being able to make an emergency appointment, they sent me an appointment via text message without even checking... read more

Fernando S.'s profile image
Fernando S. 
rating
2 years ago

Ufffff lo peor de lo peor no se puede encontrar, este , mal llamado centro medico es una cueva de ladrones y de seudo médicos. fui paciente por muchos años, hasta que mi medico familiar se retiro de este centro, el Dr. Jose Luis Ramirez, una excelente persona y profesional, después entro un mal llamado doctor Hernandez, que solamente se la paso criticando a los demás médicos y a uno también lo criticaba, en fin, me sali de este pésimo servicio medico y ademas las recepcionistas todas TODAS son una falta de empatia al pacien... read more

Mike R.'s profile image
Mike R. 
rating
2 years ago

Worst customer service experience my family has ever had. Son was turned away from care due to their input error, sent him away scared to death, without seeing him. Asked for a manager, would not give me a name. They gave me a complaint number, nobody called back. This is your health we're talking about. 

Ashley W.'s profile image
Ashley W. 
rating
3 years ago

Just an update. After not receiving a single bill from this office for 3 years, I just got one in the mail for over $1,000. I'd always ask if I had a copay or owed anything and the front office would just say "if you owe anything they'll bill you" I guess it just takes them a while. I left a message for the manager to call me back, that was last week and surprise surprise, no one's followed up. This place is a total joke. 

Business response:

Hello Ashley, We regret that you had a less than positive experience at our clinic. We want to assure you that we take your concerns seriously. We at Borrego Health are committed to providing outstanding customer service and care but realize this can only be achieved through full participation of all employees. Our staff and providers are trained in, and expected to provide excellent customer service. Your comments will help improve Borrego Health's customer service training so that we can consistently reach our high standar... read more

Alexis M.'s profile image
Alexis M. 
rating
3 years ago

I understand that this place is mainly for people who cannot afford health insurance so you would THINK that the people who work here would care more. The urgent care provider Cheryl Weltch is a horrible Dr. I was seen at the E.R. at PALOMAR because a DR screwed up my diagnoses. Went to the ER again and the DR that diagnosed me said he's seen MANY cases like mine, it was hand foot mouth disease. He gave me amoxicillin for the pain and inflammation. Couple months later I go and see Urgent Care provider Cheryl Weltch becaus... read more

Sandra C.'s profile image
Sandra C. 
rating
3 years ago

I am writing today to complain of the poor service we received from this centro médico. Friday 09 December 2022. The front desk representative Jessica was extremely rude to my mom on her first visit here. I don't appreciate this representative yelling at my mom the way she did, My mother was confused on how to fill out a certain part on the patient papers, and had a question. This girl named Jessica automatically chose violence, and start yelling at my mom telling her to fill it out and handed the papers over like 3 times b... read more

Thomas J.'s profile image
Thomas J. 
rating
3 years ago

Do not go here. The medical staff always tell patients on every way that they can Not Help them. The doctors think they own the patients bodirs. The doctors do always something Differant, than what patients requests. These doctors are control freaks. They Hurt people Too, in many ways. 

Frequently asked questions about Centro Medico Escondido

How is Centro Medico Escondido rated?

Centro Medico Escondido has a 3 star rating with 156 reviews. 

When is Centro Medico Escondido open?

Centro Medico Escondido is open now. It will close at 5:00 p.m.