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Chaix Cole
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The individuals we worked with were great. The only issue we had was, we continuously received request for items after we sent the items in. Actually we are still getting request to send in items even after the loan has been approved.
Business response:
Hi Scottie - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
The title company service was poor at best. I had to follow up quite a few times as they were over two hours late for our appointment. Left multiple voicemails and they had little regard for the value of our time.
Business response:
Hi Michelle - Thank you for your feedback. We appreciate any opportunity to make your experience better. Please text us at (805) 716-6348 so we can assist you. Thank you, we hope you have a great day. Standard text messaging rates may apply*
the team incredible and they have patience because few moments I was confused of things or overthinking and they gave me great advisement through the process.
Business response:
Hi George - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Your representative responded in a timely fashion, answered all my questions, and was courteous. It was very pleasant working with them.
Business response:
Thank you for taking the time to share your experience with us, Daniel. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Thank you so very much for your help, professionalism and willingness to go the extra mile!
Business response:
Hi Michael - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
I thought everyone was very supportive, professional, and knowledgeable. They all did a great job of setting expectations and kept our loan application moving along and meeting quoted timeframes. Great experience!
Business response:
Thank you for the positive review, Weston! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
The entire experience was great! All team members were very helpful
Business response:
Hi Jennifer - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
The process was fast and easy. It only took 3 weeks! I am pleasantly surprised by how simple the process was made, even closing went smoothly. Just waiting on my wire transfer, and all will be complete. Taking 10 years off my mortgage was a no bro
Business response:
Thank you for the positive review, Carol! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
The whole process start to finish was made easier by a great team! Chaix and Taylor were awesome! I would definitely recommend PennyMac to anyone!
Business response:
Hi Leslie - Your feedback is greatly appreciated. Thank you for the review.
Frequently asked questions about Chaix Cole
How is Chaix Cole rated?
Chaix Cole has a 4.7 star rating with 186 reviews.
When is Chaix Cole open?
Chaix Cole is open now. It will close at 6:00 p.m.