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Chaix Cole
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Thank you for your patience and all of your help.
Business response:
Thank you for the positive review, Joshua! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Matt and Chaix were both great to deal with. Matt was super helpful on the first "intake" paperwork and Chaix was always ready to answer questions and help move the process along.
Business response:
Hi William - Your feedback is greatly appreciated. Thank you for the review.
Chaix was great and helped me through the process flawlessly.
Business response:
Hi Christopher - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
While refinancing or purchasing a home can be stressful it helps to manage expectations. The only really stressful part of the whole process for me was having to do repairs that were required by the VA which was unexpected. Other than that great.
Business response:
Hi Christopher - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
I did feel there was too much redundancy in the process. It felt like I signed the same documents multiple times. I do work and it was a little disturbing to get so many emails and texts.
Business response:
Hi Shannon - Thank you for your feedback. We'd like to learn more about how we can improve your experience with us. If you're interested, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
Outstanding customer service. Thank you for your super support.
Business response:
Thank you for taking the time to share your experience with us, Gregory. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
I was wondering if you were able to use my updated pay off balances.please let me know...thanks
Business response:
Hi Diane - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Service was great simple process
Business response:
Thank you for the positive review, Grace! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
The only problem I had was stress but that is due to my PTSD not being able to keep up or sort things out fast enough. Having said that the folks at Penny Mac were great and helpful at every step. Thanks Guys!
Business response:
Hi Cole - Your feedback is greatly appreciated. Thank you for the review.
Frequently asked questions about Chaix Cole
How is Chaix Cole rated?
Chaix Cole has a 4.7 star rating with 186 reviews.
When is Chaix Cole open?
Chaix Cole is open now. It will close at 6:00 p.m.