Champion Windows and Home Exteriors of Birmingham

4.4

Windows Installation
Pelham, AL

About this business

Home Services Windows Installation

Location details

309-H Cahaba Valley Pkwy N, Pelham, AL, 35124, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 6:00 p.m.
Tue	9:00 a.m. to 6:00 p.m.
Wed	9:00 a.m. to 6:00 p.m.
Thu	9:00 a.m. to 6:00 p.m.
Fri	9:00 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.42,356 reviews

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Judy K.

13 years ago

I had a great experience with Champion Windows of Birmingham. The quality was good, the workmanship was good, and we received a good value for our money.

Robert S.

13 years ago

I researched a lot of windows out there and found that Champion, although not the cheapest, provided the best value. I would recommend them to anyone.

Devri C.

a month ago

This company are way too expensive for anyone with a budget although the finished product was installed by employees of with company. So, instead of paying the guys that did the install. You will pay an additional fee for installation which had I not let my emotions guide to a stupid over priced door. It costed me thousands for gd basic door nothing fancy just basic!! Avoid this company for doors. I do not know anything about their windows but their are ridiculously high. Then to insult to injury the the installer half-*** c... read more

Business response:

Devri C., we're truly sorry for your unsatisfactory experience with Champion of Birmingham. Your feedback on pricing, installation, and service is invaluable. We're committed to addressing these issues and improving our processes. While we're pleased you appreciated some aspects, we clearly have work to do. Champion Corporate will review your concerns to ensure we meet our high standards moving forward.

Jenny M.

2 months ago

Transom window is streaked/marred on the inside; the door is hard to close and is squeaky; and the caulking job is horrible. We called and made a complaint and it still has not been fixed. Also, Champion called to ask if we had caused the window streak by putting some type of chemical on it. We did not. We’d like these issues fixed as we have paid many thousands of dollars to get a new door and want it to look nice.

Business response:

Please expect a call from our team shortly to discuss the next steps and timeline for completing your project. Thank you for your patience, and we appreciate the opportunity to make this right.

Terry M.

2 months ago

The only good thing about the entire process was the sales. the whole installation process was nothing but one lie after another.

Business response:

Terry M., we deeply regret your disappointing experience with our installation process. We're committed to addressing these issues and improving our service based on your feedback.

Paul K.

2 months ago

Placed order in August. Door installed December 11. Ordered wrong transom. Was told reorder would be expedited, but it sure did not seem like it.

Business response:

We are sorry to hear about the transom reorder delay. We understand your frustration and appreciate your patience throughout this process.

Janice D.

6 months ago

Champion of Birmingham has not fulfilled the installation of all the windows in my house. The windows were incorrectly counted and two windows remain missing. Team hasn’t tried to rectify this matter

James A.

7 months ago

After 3 months our sunroom is still not finished. Mismeasurements, broken glass, one delay after another.

Review in Pell City, AL

8 months ago

Upon the sale of the contract we measured for 4 windows and a pun delivery. We got 3 windows. And I truly did not notice that the salesman wrote 3. Because that's what we got the first time and we were supposed to get. 4, and for some reason, we only got 3.Upon the sale of the contract we measured for 4 windows and a pun delivery. We got 3 windows. And I truly did not notice that the salesman wrote 3. Because that's what we got the first time and we were supposed to get. 4, and for some reason, we only got 3.