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6258 Executive Blvd, Huber Heights, OH, 45424, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I think that the product that Champion sells is superior. The craftsmanship was great and all the people involved were professional. I could not be more satisfied.
Rick was our salesperson, he was very knowledgeable, professional, precise, and to the point. The installation crew was on time, they did work in a timely manner, and were very helpful. They answered any questions that we had. We are very proud of the product and it's great to look out the windows. The windows are beautiful.
They were a wonderful crew and sales representative. I really appreciate the effort and energy from the entire crew to get me everything I need. I would like to thank the entire crew at Champion, and to congratulate them on their performance. Keep up the good work in the future.
We had a problem with the installation of the door from the get-go. The computer was down, and the door had to be made an inch and a half longer. We had to wait for the approval of the construction manager for them to tear down the wall and move the door. They claimed their mistake, and they took care of it. He gave us a larger door where it was supposed to be, and moved the other door to the other end. The overall experience has been right on target, I'd say. In the beginning they said four-to-six weeks for installation, an... read more
Everything was professional. The workers were professional as well. The work was also very good. We're very pleased. I liked the sunroom and the new window.
We have been happy with the way Champion Windows provided information and followed through with the installation. We had gotten other windows before and noticed that their windows did make an energy difference.
Champion Windows did a good job in installing new windows in my home. We can tell a huge difference in the temperature within our home and we are very satisfied with the overall results.
Your offer buy two get two free is misleading
Business response:
Thank you for your feedback. We understand your concern about our offer. Please contact us at (937) 458-3758 to clarify details.
Poor customer service. When our order was not constructed correctly due to champions mistake, we were treated as if we were the problem. We spoke to 4 employees and all were defensive and had no compassion. We were told, “We are human and make mistake.” When we asked to cancel the order, we were told, “a car dealership isn’t going to let you return a car if you find a scratch on it.” It was awful.
Business response:
Marcus M., we're deeply sorry for your disappointing experience with Champion of Dayton. Your feedback about our customer service and order issues is invaluable. While we're glad you appreciated our installation crew and product quality, we understand this doesn't offset your overall frustration. We're committed to improving and would like to make things right.
Champion Windows and Home Exteriors of Dayton has a 4.4 star rating with 2,872 reviews.
Champion Windows and Home Exteriors of Dayton is open now. It will close at 4:00 p.m.