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Champion Windows and Home Exteriors of Dayton
- Windows Installation
- Huber Heights, OH
About this business
Location details
6258 Executive Blvd, Huber Heights, OH, 45424, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Initial installation went poorly. Communication was very poor installers initially told us that white windows on our Brown house would look horrible. Quality control of the Windows was poor installation manager did finally come out to the house and we’ll see if the problems are rectified in a reasonable time
Business response:
Edwin N., I sincerely apologize for the disappointing experience you've had with Champion of Dayton. We've clearly fallen short of our standards, from the initial installation to communication and quality control. I understand your frustration with the poor workmanship, scheduling issues, and unresponsive staff. Please know that this is not representative of Champion Corporate's commitment to excellence. We take your feedback seriously and are working to rectify all issues promptly. Our installation manager's visit is just t... read more
You weren't clear about exterior trim. I wanted my exterior window color to be brown but not the trim. Now the trim on my new windows does not match the rest of my window trim, gutters, downspout and fascia; therefore I have an added expense of either redoing my newly installed window trim or changing all my other stuff to match. I feel you had an obligation to be more clear-because who would want mismatched trim on their whole house? Also my screens did not show up with my window order but when I withheld the last $2300.00 ... read more
Business response:
Mike M., I sincerely apologize for the frustrating experience you've had with Champion of Dayton. We deeply regret the miscommunication regarding the exterior trim color and the issues with your screens. Your feedback about the salesperson's clarity, the missed promotion, and the unmatched trim is invaluable. We're also concerned about how the final payment situation was handled. This falls far short of Champion Corporate's standards. We'd like to make this right and address all your concerns, including the mismatched trim a... read more
Poor quality
Because of Champions lack of communication, timely delivery, and questionable quality, I would not recommend this company to anyone at this time
Sales did not know products.
The communication between the workers and the Champion rep. and us, the homeowners was poor. The workers did a great job and worked hard. I had to specifically ask them to cut out the rotted wood in several places and replace it, otherwise they were just going to cover it with siding.
The installation was very unsatisfactory
Windows are expensive so I don't think that it's unreasonable to expect expert insulation. Mine was horrible.
Door wasn’t worth the price took way to long to get items not willing to do anything for the troubles took over 7 months to complete project. Damaged house doors came incorrect, screen paint chipping when installed
Frequently asked questions about Champion Windows and Home Exteriors of Dayton
How is Champion Windows and Home Exteriors of Dayton rated?
Champion Windows and Home Exteriors of Dayton has a 4.4 star rating with 2,872 reviews.
When is Champion Windows and Home Exteriors of Dayton open?
Champion Windows and Home Exteriors of Dayton is open now. It will close at 4:00 p.m.