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Champion Windows and Home Exteriors of Louisville
- Windows Installation
- Louisville, KY
About this business
Location details
4203 Bunton Ct, Louisville, KY, 40213, United States
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Quality issues with construction/appearance of final product. (Excess silicone, missing silicone)
Business response:
Earl M., thank you for your detailed feedback on your experience with Champion of Louisville. We sincerely apologize for the quality issues you've encountered with your windows. We understand your frustration with the confusion in follow-up calls and the unresolved problems. We're committed to addressing these concerns promptly. Your comments about quality checks at the factory are valuable, and we'll use them to improve our processes. We appreciate your recognition of Tyler's exceptional installation work. We are dedicated ... read more
The windows, they are great.
Quick, quality work
Business response:
Robert N., thank you for your glowing review of Champion Corporate and Champion of Louisville! We're thrilled to hear about your positive experience with our quick, quality work. It's wonderful to know that everyone you interacted with was friendly and professional, from our salesperson Thomas Richardson to our office staff and installation crew. We take pride in our workmanship, materials, and overall value, so it's gratifying to see your high scores across the board. Your satisfaction is our priority, and we're delighted w... read more
From sales to installers to follow up call - very professional and courteous. Consistently heard call if you need anything.
Business response:
Tonja O., thank you for your glowing review of Champion of Louisville! We're thrilled that every step of your experience with us was professional and courteous. It's wonderful to hear that Carlton, Tyler, and Dennis provided exceptional service. Your satisfaction with our windows, installation, and overall value means a lot to us. We appreciate your willingness to refer us and are excited about the possibility of working with you on future projects like your sunroom and kitchen herb window. At Champion Corporate, we strive f... read more
NA
The entire process was great. Very professional in every stage
Delay on windows and I had to repeatedly reach out to the rep to get responses with times. They also didn’t have “good measurements” from the initial but never reached out to re-measure and I had to reach out to get them to come back to do the measurements correctly.
Quality
Business response:
Thank you for your fantastic review, Roseann H.! We're thrilled that you had such a positive experience with Champion Corporate and Champion of Louisville. It's wonderful to hear that all our representatives provided excellent service and that you were satisfied with the quality of our work and materials. We appreciate your feedback about the cleanliness after installation and will address this with our team to ensure we leave no materials behind in the future. While we strive to offer competitive pricing, we understand your... read more
Like the windows
Business response:
Linda R., thank you for your glowing review of Champion of Louisville! We're delighted you love your new windows. It's wonderful to hear that our salesperson was professional, knowledgeable, and polite. We're especially pleased that Forrest from our installation crew impressed you with his hard work and thorough clean-up. Your positive feedback about our team, products, and service is truly appreciated. We're honored to have earned your recommendation and hope you'll consider Champion Corporate for any future home improvemen... read more
Frequently asked questions about Champion Windows and Home Exteriors of Louisville
How is Champion Windows and Home Exteriors of Louisville rated?
Champion Windows and Home Exteriors of Louisville has a 4.5 star rating with 2,551 reviews.
When is Champion Windows and Home Exteriors of Louisville open?
Champion Windows and Home Exteriors of Louisville might be open. It requires an appointment.