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Champion Windows and Home Exteriors of Louisville
- Windows Installation
- Louisville, KY
About this business
Location details
4203 Bunton Ct, Louisville, KY, 40213, United States
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High marks overall. The wide variety of options, quality of materials & workmanship, & regular updates/communication offset the expense & length of the project. The sales rep seemed knowledgeable & interested in finding the right solution. The installers were friendly, answered all my questions, & worked in frigid temps to properly install the doors. The result was exactly what I wanted & looks beautiful.
Business response:
Amy H., we're delighted you had a positive experience with Champion of Louisville! Your feedback on our product quality, workmanship, and staff is invaluable. We apologize for the scheduling hiccup and are working to improve our communication. Thank you for choosing Champion Corporate. We're committed to delivering exceptional value and service in every project.
Provided Wrong Window Sashes, and ionstalled the wrong ones. Had to be re-made and replaced.
Business response:
Gerald G., thank you for your feedback about Champion of Louisville. We're deeply sorry for the window sash mix-up and the frustration it caused. While we're glad our installation crews impressed you, we acknowledge improvement needed in other areas. We are committed to learning from this experience and improving our service to meet the high standards you deserve.
If I know someone who needs your service I would recommend them to Champion.
Business response:
Carla H., we're delighted by your positive feedback about Champion of Louisville! Your praise for our team's professionalism and dedication, even in challenging weather, is truly appreciated. We're glad the new windows are already making a difference. Thank you for choosing Champion and for your valuable recommendations. Your satisfaction is our priority!
Once work began, they were very professional, and did a great job on the siding. Cleaned up after, also.
Business response:
We are grateful for your review! Professional service and quality siding work is our commitment. Appreciate your trust.
One of the best .Quality is the best ive seen in a long time. Installers were the best. They did a proffesioal job and cleaned up when they were finished. The best.
Business response:
We are ecstatic to hear about your excellent experience! Thank you for recognizing our quality work and professional installers.
Quality issues with construction/appearance of final product. (Excess silicone, missing silicone)
Business response:
Earl M., thank you for your detailed feedback on your experience with Champion of Louisville. We sincerely apologize for the quality issues you've encountered with your windows. We understand your frustration with the confusion in follow-up calls and the unresolved problems. We're committed to addressing these concerns promptly. Your comments about quality checks at the factory are valuable, and we'll use them to improve our processes. We appreciate your recognition of Tyler's exceptional installation work. We are dedicated ... read more
The windows, they are great.
Quick, quality work
Business response:
Robert N., thank you for your glowing review of Champion Corporate and Champion of Louisville! We're thrilled to hear about your positive experience with our quick, quality work. It's wonderful to know that everyone you interacted with was friendly and professional, from our salesperson Thomas Richardson to our office staff and installation crew. We take pride in our workmanship, materials, and overall value, so it's gratifying to see your high scores across the board. Your satisfaction is our priority, and we're delighted w... read more
From sales to installers to follow up call - very professional and courteous. Consistently heard call if you need anything.
Business response:
Tonja O., thank you for your glowing review of Champion of Louisville! We're thrilled that every step of your experience with us was professional and courteous. It's wonderful to hear that Carlton, Tyler, and Dennis provided exceptional service. Your satisfaction with our windows, installation, and overall value means a lot to us. We appreciate your willingness to refer us and are excited about the possibility of working with you on future projects like your sunroom and kitchen herb window. At Champion Corporate, we strive f... read more
Frequently asked questions about Champion Windows and Home Exteriors of Louisville
How is Champion Windows and Home Exteriors of Louisville rated?
Champion Windows and Home Exteriors of Louisville has a 4.5 star rating with 2,567 reviews.
When is Champion Windows and Home Exteriors of Louisville open?
Champion Windows and Home Exteriors of Louisville might be open. It requires an appointment.