Champion Windows and Home Exteriors of Nashville

John B. 

on GuildQuality

8 years ago

We caught them at the wrong time, massive transitions going on. Seemed to be problems when he wrote on window form instead of door form. I was called 2-3 weeks longer than expected to redo the contract. My wife was here for the installation of the screen door which they said was faulty. About 4 months went by and I was contacted that we hadn't paid the balance. I thought they had taken the balance. They came back to do the screen door. Came over and I am happy with the product, warrantees. previous experience with Champion. 

Delores T. 

on GuildQuality

8 years ago

I purchased a window on Aug 1, 2017. I was told the turn around time was running 6 - 8 weeks. After 10 weeks had passed, with no word from Champion (zero - nothing), I called to inquire about the window. The people I talked to were not very helpful. I finally found out that my window was there - had been there for 'a few days'. So a time was scheduled for installation - almost 12 weeks! The window was not even the right size. So they had to re-order the window. Four weeks later, I finally get my new window - which I love. I ... read more

Jesse C. 

on GuildQuality

8 years ago

The materials being shorted. We specifically told them we did not want a door, due to our dog. They put it there anyway because of the materials being shorted. Also we do not feel comfortable about the screen issue.