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Charter Senior Living of Madison

4.2

About this business

Location details

5601 Burke Rd, Madison, WI, 53718, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.242 reviews
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Anonymous 
a month ago

All of them would be 5's. They were really good to work with and very helpful with everything we had questions about. I would absolutely recommend them to others. 

Anonymous's profile image
Anonymous 
2 months ago

5 for everything.. Everything is wonderful at Charter. My dad appears to be very happy there and we appreciate all that they do to make him feel welcome and at home. 

Business response:

Hello, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! 

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Anonymous 
6 months ago

We looked at several facilities and this one checked all of the boxes. My aunt is content in her new home. 

Business response:

Hello, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! 

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Anonymous 
7 months ago

It worked out well for my mom and I'm glad I found a place quickly to move her out of the other assisted living facility she was in. Very good communication with the staff. The girl i was dealing with went out of her way to help me get my mom in there in a short notice and it was greatly appreciated. They do need to help the residents engage more with other residents more and encourage them to do things that are happening and go on outings. They are lacking in that respect in my opinion 

Business response:

Thank you so much for your feedback! We hope you have a great day! 

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Anonymous 
8 months ago

[name removed] enjoys many activities there - Exercise, movies, entertainment, and the food is good. 

Business response:

Hello, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! 

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Anonymous 
10 months ago

Would recommend. We were attracted to them because of the cost and convenient to where I live. 

Business response:

Hi, thank you for sharing your positive experience! If there's anything further we can do for you, we are happy to help! 

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Phil C 
a year ago

This facility has a very caring staff, a capable administrative team, and is an excellent quality facility. The needs of my sister-in-law were fully met. I would highly recommend this community for any potential resident in need of their services. 

Business response:

Phil, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! 

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Anonymous 
a year ago

The cleanliness is exemplary but whatever deficiency you find is compensated by the staff. I have minor issues with the way the staff is scheduled, but they have little control over that. The staff however is professional, available, always upbeat (happy, accommodating as possible . They all work very hard to make this place as comfortable as possible. This is the first facility of this type I have ever experienced, so I have no comparison, but I was in the service industry for decades. The staff makes up for any shortcoming... read more

Business response:

Hi, thank you so much for your feedback! We hope you have a great day! 

Anonymous's profile image
Anonymous 
a year ago

The staff at Charter Senior Living of Madison are kind, caring and courteous. The facility is a country-like setting. They have an attentive meal service. The management is approachable. Welcoming reception. They have great activities. The facility is lovely and quiet. They have respect for individuality. I would (and have) recommend this place. 

Business response:

Hi, thank you for your kind words and this wonderful review! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Charter Senior Living of Madison! 

Frequently asked questions about Charter Senior Living of Madison

How is Charter Senior Living of Madison rated?

Charter Senior Living of Madison has a 4.2 star rating with 42 reviews. 

When is Charter Senior Living of Madison open?

Charter Senior Living of Madison is open now. It will close tomorrow at 12:00 a.m.