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Charter Senior Living of Washington
- Assisted Living Facilities
- Washington, IL
About this business
Location details
100 Grand Victorian Pl, Washington, IL, 61571, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff is attentive and caring. The food has good portion sizes, offers a variety of choices, and is served restaurant-style. The rooms are cleaned by staff twice a week, and laundry service is available on site. Salon and therapy services are also available on site. The staff checks in with residents daily and knows them by name. I would recommend the community to others.
Business response:
Thank you for the wonderful feedback and recommendation! We’re so glad you’ve had such a positive experience with our community and team. We truly appreciate you taking the time to share it!
[Name Removed] apartment has always been immaculate whenever I visit, including bathroom. He seems to enjoy most of his meals and he has a couple of gentleman that he enjoys being with. He doesn't engage in a lot of social activities, but at 91 he still drives and is an avid reader. As of today their is nothing negative that I would want to say.
Business response:
Thank you for your kind review! We're so glad to hear your loved one is enjoying our community, from the clean apartment and good meals to the friendships he's made. We appreciate your trust and are honored to be part of his journey.
Everyone is so nice and great team work in attending to all that live there . So many activities and the food is A+
Meeting [name removed]helped us make the decision for [name removed]to secure a place at Washington Senior Living. The Staff at a Place for Mom was so helpful in setting up this appointment. They followed up to make sure we had all of our answers
The staff was excellent. Very caring people that really worked with their tenants. Food was good also I ate there a couple times myself with my sister. Wish she still could live there.
Business response:
Thank you for sharing your positive experience!
They had a stricter covid policy than other facilities (good thing). Personnel & administrative turnover was high during our time there. Dad passed in January of 2023, so this info is almost 2 years old. It was [removed] while he was there but was sold/transferred to Charter since he has been gone. Not sure what has changed over the past 21 months. The family was happy while he was there.
Business response:
Thank you so much for your high rating!
My experience has probably been better than my aunt’s who lives there. I am her PoA and custodian. I think Charter has been easy to work with and straight forward. Facilities are good compared to similar or more expensive priced communities. For me it really helps that they are 5 min from my house. . My aunt says the food is ok but not great. She’s also had some issues working through conflicts with other residents. Most of the staff is friendly. She likes the Operations director a lot. Overall I’m satisfied though and my au... read more
Business response:
Hi, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
We picked this community, because it was the best fit for my loved one. The whole atmosphere is excellent.
I toured this facility as an option for my loved one. It was very clean and the food looked great. It was more expensive than some of the others, but seemed like a great facility.
Frequently asked questions about Charter Senior Living of Washington
How is Charter Senior Living of Washington rated?
Charter Senior Living of Washington has a 4.7 star rating with 63 reviews.
When is Charter Senior Living of Washington open?
Charter Senior Living of Washington is open now. It will close tomorrow at 12:00 a.m.