Charter Senior Living of Washington's cover image
Claimed

This profile has been claimed by the business owner or representative.

Charter Senior Living of Washington

4.6

About this business

Location details

100 Grand Victorian Pl, Washington, IL, 61571, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.655 reviews
Select a rating
Tom D's profile image
Tom D 
3 weeks ago

The staff was excellent. Very caring people that really worked with their tenants. Food was good also I ate there a couple times myself with my sister. Wish she still could live there. 

Business response:

Thank you for sharing your positive experience! 

Anonymous's profile image
Anonymous 
11 months ago

They had a stricter covid policy than other facilities (good thing). Personnel & administrative turnover was high during our time there. Dad passed in January of 2023, so this info is almost 2 years old. It was [removed] while he was there but was sold/transferred to Charter since he has been gone. Not sure what has changed over the past 21 months. The family was happy while he was there. 

Business response:

Thank you so much for your high rating! 

Thad K's profile image
Thad K 
a year ago

My experience has probably been better than my aunt’s who lives there. I am her PoA and custodian. I think Charter has been easy to work with and straight forward. Facilities are good compared to similar or more expensive priced communities. For me it really helps that they are 5 min from my house. . My aunt says the food is ok but not great. She’s also had some issues working through conflicts with other residents. Most of the staff is friendly. She likes the Operations director a lot. Overall I’m satisfied though and my au... read more

Business response:

Hi, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! 

Anonymous's profile image
Anonymous 
3 years ago

We picked this community, because it was the best fit for my loved one. The whole atmosphere is excellent. 

Anonymous's profile image
Anonymous 
3 years ago

I toured this facility as an option for my loved one. It was very clean and the food looked great. It was more expensive than some of the others, but seemed like a great facility. 

Anonymous's profile image
Anonymous 
3 years ago

This is probably a very good thing for my loved one being here, and the activities are great. The staff are friendly and overall I think they care for the residents. Everyone other than residents must wear a mask, and I believe this has kept COVID infections down in the community. The community has a main option for meals and then there is an a la carte option for the residents to choose from if needed. Some of the activities available include cards, bingo, exercise classes, movies, and more for the residents to choose from.... read more

B W's profile image
B W 
3 years ago

Good community, just too far from family to visit for our loved one. 

Anonymous's profile image
Anonymous 
7 years ago

This place is an assisted living facility and it’s very nice. We visited on a Sunday for a few reasons: I wanted to see if I’d be able to get in or if the residents could get out, I wanted to see what activities would be available for them or if there were people just sitting around. It was very quiet and there were several people sitting around. I didn’t see anyone that worked there, but it is assisted living so they can just come and go and do whatever they want. My dad had been there for a birthday party for a gentleman t... read more

M.Turbett's profile image
M.Turbett 
8 years ago

The administrative staff of Morningside Washington, IL goes above and beyond to ensure needs are met for your loved ones. Scott went above and beyond to assist moving my parents from their apt in morton to the assisted living and then after mom passed he and his team promptly moved my dad to a unit that better fit his needs. I would highly recommend for those who could benefit from having meals and housekeeping needs met. I wish I would have thought of this much sooner as mom would have loved this years ago! The management t... read more

Frequently asked questions about Charter Senior Living of Washington

How is Charter Senior Living of Washington rated?

Charter Senior Living of Washington has a 4.6 star rating with 55 reviews. 

When is Charter Senior Living of Washington open?

Charter Senior Living of Washington is open now. It will close tomorrow at 12:00 a.m.