Charter Senior Living of Washington

Anonymous 

on AplaceForMom

9 years ago

We used this place for a brief respite stay for our loved one, and I thought they did an excellent job! Everything went very smoothly, and from what I saw the people here were friendly and caring. When it came time for a permanent placement for our loved one they were also very high on our list! 

Anonymous 

on AplaceForMom

9 years ago

Mom and dad are settling in well at The Grand Victorian of Washington. Mom is on a no red meat diet and they seem to be accommodating that well. They have hired new aids and mom would like more stability in only having two or three aids. The director is wonderful. My sister is able to approach Margo the health person with any concerns. Sometimes my sister has to do some things that the aids should be doing. Overall it has been a good experience. 

Cheryl Carr 

on AplaceForMom

10 years ago

When I moved mom in January 2015 to this wonderful facility it was The Grand Victorian. Now they just changed to Morningside and so far my feelings are the same. We looked at a couple and this one just felt homey and the staff was so friendly and the place was very very clean and didn't smell. As soon as we walked in both of us felt as if we found moms new home. The day she moved in the residents were all welcoming her and the staff. It is like a posh hotel on a beautiful island somewhere! Being an only child it was so comfo... read more

Anonymous 

on AplaceForMom

10 years ago

We unfortunately didn't get a lot of time here. We moved in furniture and that's about it. They were excellent to work with. They were very good about working with us on the billing and the contract since my loved one didn't make it long enough to even get moved in. They were very friendly, and caring though. 

Kim Lister 

on AplaceForMom

11 years ago

My mother in law has been living at The Grand Victorian of Washington for almost one year. We are very pleased with the care she had received. The staff is very competent and often communicates any new issues or needs. I have been very impressed with the compassion and kindness of the staff. They have gone above and beyond to make her feel loved, welcome, and safe. The building is very well maintained. It's is always clean. The entrances have key pad security and the courtyard is fully fenced and the gates are locked. The lo... read more

Cheryl 

on AplaceForMom

11 years ago

By the 3rd day Mom (95) with moderate dementia who was extremely frightened and overwhelmed the first day after living in a tiny 2 bed nursing home room for 3 months, was saying, " I feel really comfortable here." All the staff (including administrators) is actively involved in keeping her safe, giving her respect and love, and getting her involved in the community. She is wheelchair bound and unable to do anything for herself, and I have felt the greatest relief knowing that she is not sitting and staring at the 4 walls all... read more

Anonymous 

on AplaceForMom

3 weeks ago

My rating for Charter Senior Living is a 1. They are definitely not for the residents, food is getting worse from what I am told and they laid off the good Activity person they had who did a good job of taking residents out in the bus every Monday and Friday and also doing crafts with the residents and kept the Director of Activities that all she does are the decorations, also the only thing Corporate wants is how much more of the residents money they can take in January when they increase their rent. Mines went up by [amoun... read more