Charter Senior Living of Woodholme Crossing

Anonymous 

on AplaceForMom

3 months ago

The community is great. Very welcoming, kind, and helpful. Dining is also great, with a cute little eating area. Staff are helpful and have daily meetings to go over the needs of staff. There's a ton of activities with a salon on site. They were extremely helpful and accommodating with the transfer process from out of state. They stated on top of communication and helped reach out to the previous center. We're still new so we're working through some growing pains of staff washing clothes without shrinking them and getting a ... read more

RS 

on AplaceForMom

3 months ago

I had limited experience at Charter but it seemed like a really nice place. I loved my aunt's room after we bought furniture. I liked the way everyone went to the dining room for meals and was able to look at a menu and have a choice. I found the area where the screen was and where events took place to be spacious and welcoming. There was usually something upbeat going on there. Most people were kind and friendly. I thought it was a nice place. 

Nicole 

on AplaceForMom

4 months ago

I think the facility was GREAT. Just finishing a remodel and it's beautiful inside. Staff was attentive. Loved the management and administration. My only complaint was the first few days - punch list type stuff was difficult to get handled. Lots of loose ends the first week. Mailbox key, tv set up, routines, PT, medications took 4-5 days to get going. Other than that I really liked the facility and would recommend it 

Cheryl C 

on AplaceForMom

5 months ago

I have found that compared to where my mom previously, the management team and staff are a lot more involved and responsive. I have the cell phone numbers of all the people I communicate with on a regular basis and I didn't get this at her previous senior center. As with any place taking care of a loved one, you have to stay involved and let them know that you will be checking in regularly so that your loved one doesn't get lost in the chaos that can come about and there have been a couple of occasions where I have had to ma... read more

N. Johnson 

on AplaceForMom

5 months ago

They are kind and engaging with my mother. They just renovated the facility. I would recommend them. They are helpful with the residents, they take them different places. They have activities for the residents. The only thing I have a problem with is the residents are suppose to have a certain day of the week that they are supposed to clean their apt and sometimes they don't clean them on their scheduled day. 

Joan K. 

on AplaceForMom

6 months ago

The staff is exceptional and kind. The dining experience is different than most assisted living facilities. You actually have a choice of what you want to eat. It is like going to a restaurant. They have the regular menu as well as other choices. The workers come out to your table and take your order. I highly recommend Charter Senior living. Everyone that works there knows all the residents by name and the residents play games, they have people come in and play music and sing. I can't say enough about how great Charter is. 

Patricia R 

on AplaceForMom

8 months ago

Everyone there is extremely friendly and helpful. It's a very nice environment but unfortunately my father cannot participate in many of the things Woodholme has to offer. 

Patricia R 

on AplaceForMom

9 months ago

My father has advanced dementia and is in hospice. We feel so lucky to have found this home. He is cared for by the staff with great tenderness. Although he cannot participate in the activities offered to residents I can see, during my visits, all that is offered. Also, luckily Crossings is close to our home so convenient. 

Anonymous 

on AplaceForMom

a year ago

Overall it is clean but they forgot to clean my moms bathroom a couple of times. My mom isn't a fan of their food. They do pretty good with games. The cost is very reasonable compared to other facilities