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Charter Senior Living of Woodholme Crossing

4.1

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Location details

1840 Reisterstown Rd, Pikesville, MD, 21208, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.1206 reviews
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Joan K's profile image
Joan K 
a year ago

My family member is thriving at Woodholm Crossing. Lots of activities. The food is excellent with a variety of food to choose from. We received a tour with [name removed]. I can't thank everyone enough at how great they are. 

Business response:

Hi Joan, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Tracey T.'s profile image
Tracey T. 
a year ago

Our experience with Charter @ Woodholme was top-notch from day one. [name removed] in admissions, was courteous and knowledgeable. The staff in the memory care section where my MIL was living, were fun, caring, and THERE!! Charter had STAFF, which impressed me the most, in comparison to the rehab facility she was in prior to. No place is perfect, but Charter was perfect for us. I'm definitely recommending this facility for memory care. They were truly a Godsend for our family. 

Business response:

Hi Tracey, thank you for taking the time to leave a review for us at Charter Senior Living of Woodholme Crossing. We're happy we could meet your expectations! Thank you so much again for your feedback! We hope you have a great day! 

Anonymous's profile image
Anonymous 
a year ago

My loved one and I were residents at Charter Senior Living at Woodholme Crossing for a Respite stay and it was very good. Myself and my family liked it very much, everything was great. If we ever have the need again, we will use this facility again. Thanks for everything! 

Business response:

Hi, thank you for sharing your positive experience! Thank you again for the great review! 

Chuck F's profile image
Chuck F 
a year ago

We chose this facility because of everything above as well as the good value. My father says the food isn't as good as it used to be. I would definitely recommend Charter. 

Business response:

Chuck, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! 

BW's profile image
BW 
2 years ago

Nice...clean ...friendly staff and no urine odor. I would recommend to other families. We picked this community becasue It was the best option at the time. 

Business response:

Hi, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! 

BJ's profile image
BJ 
2 years ago

At Charter, you must look beyond the beautiful presentation. Cleaning staff left a lot to be desired. On many occasions, I changed my brother's linen. They will nickel and dime you to death once you move in. I must say that the Activity Director is outstanding. 

CF's profile image
CF 
2 years ago

I am happy to report that my father is in a safe secure place at Charter Senior Living at Woodholme Crossing. It has been a very positive experience for us. 

Business response:

Hi, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! 

anonymous's profile image
anonymous 
2 years ago

We toured with Charter Senior Living at Woodholme Crossing and they were not upgrading fast enough and the facility was old. 

Business response:

Thank you for letting us know about your experience at Charter Senior Living of Woodholme Crossing. We are continuously updating to meet the needs of all of our residents, staff and family. Thank you again. 

Breezy's profile image
Breezy 
3 years ago

It has been a pretty good experience overall. My family member seems to be happy there. The activities are excellent. I just think the price is outlandish - there's a considerable extra charge for someone who can't hear yet is very active and able otherwise. I feel we got nickeled and dimed once we got in. I would advise you to keep your eyes wide open regarding that. They told us one thing up front, but once we moved in, it was different. You have to stay on top of things. You can't just put your loved one in there and expe... read more

Frequently asked questions about Charter Senior Living of Woodholme Crossing

How is Charter Senior Living of Woodholme Crossing rated?

Charter Senior Living of Woodholme Crossing has a 4.1 star rating with 206 reviews. 

When is Charter Senior Living of Woodholme Crossing open?

Charter Senior Living of Woodholme Crossing is open now. It will close tomorrow at 12:00 a.m.