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Chesterfield Animal Hospital
- Veterinarians
- Anderson, IN
About this business
Location details
83 Skyview Dr, Anderson, IN, 46017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I have recommended them for over 30 years, really disappointed of late. Sure hope these folks can get the Vet issues taken care of… this is exactly what happens with corporations instead of Vet owned! Take them somewhere else they say!
Business response:
We apologize for any inconvenience you experienced. We did have a doctor retire and another moved out of state. These are both circumstances that we can't control. We are actively recruiting to rebuild our team but there is a national shortage of Veterinarians. We only have one doctor at the clinic at this time and she is trying her best to take care of all of the clients. Since there are only so many appointments in the day we are recommending that if your pet needs to be seen and we do not have the capacity to get them in,... read more
Rude receptionists/ vet techs. I asked a simple question about the eta of opening the lobby area, and was snapped at. Not everyone likes “curbside” service when it comes to the care of our fur babies. Some animals don’t do well without their owner. No worries, I found another vet that is open and not using COVID as an excuse for everything.
Business response:
Kelsey, we are truly sorry to hear you had a negative experience with us and appreciate you taking the time to chat in more detail. Our number one goal is to offer exceptional care and service, so please know we take this feedback seriously. For the health of our staff we have chosen to stay curbside at this point and time. We wish you and your pets the very best
You people run the most heartless place I’ve ever seen for animals!!! And the staff you hire is heartless a and just awful!!! I’d be worried where you all are going in the afterlife for all your disrespect!
Business response:
Again we are incredibly sorry for the loss of your beloved animal. However, we have never seen you or your animal at our clinic. We are very sorry that we couldn’t get you in if you called.
Found a lost dog with 3 and 5 year old tags from this clinic for rabies vaccines. Their computer system could not find tag numbers because they were more than a year old. Finally found owner’s daughter and told her to get current tag on dog & that the clinic purges prior year tags from computer. A database can handle multiple years - no excuse for purging data - give me a break! Reminder to all to have tag on your pet with your phone number on it!
Business response:
We are very happy that you were able to find the owners of the dog. We apologize that you were so upset, however Rabies tags are used to prove that an animal is up to date on rabies vaccinations, and the tag itself can only hold a certain amount of numbers. Every year we do approximately 6000 rabies vaccines so the numbers regenerate after every few years as the tags legally expire after each year. Our computer system updates and only shows the current rabies vaccination with that number. We always urge clients to utilize mi... read more
This office has lied to me several times. Very bad service.
Business response:
Jim, We apologize you were unhappy we couldn't send you the medication you were wanting. We have not seen Lucy II before. The medication does require a Dr. exam
Would be willing to change this review if the phones get answered, or call backs occur. My fiancé and I have been calling for over a week to get an appointment, leaving voicemails (when the inbox isn’t full). Nobody has returned a single call yet.
Business response:
Hi Andy, I apologize you have not gotten a call back. I would like to speak to you about the situation. I was unable to find your name and phone number in our client base. I will be in the office Thursday 3:00 - 6:00pm. (765)378-3694 or email office@chesterfieldah.com Thank You Julie Chesterfield Animal Hospital, Chesterfield IN
took my dog there never again, went crazy over their germapohiba, don't think they even look at her, got that money thou
Business response:
We apologize that you were unhappy over our curbside services. However, we will continue to do what we feel is necessary to keep our employees safe. The profanities spoken to our employees was completely unacceptable. Our vet gave you the medications you requested although we did insist on an exam per our clinic’s guidelines as we had not seen your animal in several years. We wish you and your dog well.
Keep several appointments every day just for emergencies. Train front desk staff to be compassionate & not get snippy when speaking to people on the phone who have sick fur babies. Telling someone who is calling because their pet is sick to "just call someone else" because they can't get them in to be seen for over a week is just plain ridiculous. What makes them think that someone else is going to do a one time emergency appointment?!
I took my dogs to their annual rabies vaccine and had a the worst thing happen to me. I’ve taken both my dogs here since they were puppies and I’ve always recommend this clinic to everyone I knew but never again. Since the pandemic is still going strong they aren’t allowing people into the clinic, so they come out to your car and bring your pet inside. They took my first dog in and he came back and he smelled really bad, I figured he’d just passed gas from being so nervous, but they smell lingered in the car. I had asked the... read more
Frequently asked questions about Chesterfield Animal Hospital
How is Chesterfield Animal Hospital rated?
Chesterfield Animal Hospital has a 4.6 star rating with 1,114 reviews.
When is Chesterfield Animal Hospital open?
Chesterfield Animal Hospital is closed now. It will open at 8:00 a.m.