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8300 Carmel NE, Ste 201, Albuquerque, NM, 87122, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Christine made my home purchase so easy and simple. She was detailed in the information she relayed, and was completely open and honest right from the beginning. She was in constant contact with me and answered any and all questions. She took the stress of buying a home off of my shoulders. I've already recommended her to a few people.
Business response:
That's great to hear, Adrianna. Thank you for recommending Christine and Waterstone Mortgage; we look forward to helping other homebuyers achieve their goals! We're glad you had an amazing home loan experience with us. Enjoy your new home!
Christine is very nice and I am so grateful that she worked hard at the beginning to get us approved, but the communication was terrible. Once we were approved and started, the above and beyond stopped. I wasted my time putting that best poc is via text or call. The only way I was contacted was via email. The follow up was lacking thereof. If something needed to be done, we receive one email and no follow up until last minute. There was absolutely no enrichment in my experience. False expectations were set about our mortgage... read more
Business response:
Thank you for taking the time to speak with us. Our goal is to always deliver an exceptional experience for each of our customers, utilizing clear and concise communication throughout the loan process. We value your opinion of our service and truly appreciate your feedback.
Christine and her team were unbelievable! Christine told me exactly what to do in order to be able to buy my first home, communicated, and made me feel like I was working with family. They went above and beyond to get me in my house for the least possible amount out of pocket. If your looking to buy a house she’s the best!
Business response:
Wow, thanks for the glowing review, Jamie! Clear and consistent communication throughout the loan process is imperative, and we're glad Christine delivered an amazing experience for you. Enjoy your new home!
Christine and her team were amazing throughout the entire process. We first tried to go to a big corporate lender and didn’t have a positive experience at all. An agent recommended Christine with Waterstone. We called her at night to leave a message. She returned our call immediately and we were in our way to pre-approval. Everyone knows that the home buying process can be overwhelming, but she was teaming up with us the entire time. She was working hard for us every step of the way. She never gave up, walked us through each... read more
Business response:
What an amazing story! Thanks for sharing your feedback. We're glad Christine helped you feel supported and informed throughout each step of the mortgage process. Enjoy your new home!
Dealing with Christine was a breeze! We wanted a local lending agent (not an online) and we were not disappointed. She beat out all her competition and showed efficient poise on a tight close. Her honesty and integrity (as well as Waterstone) was made obvious when she caught an error and corrected it. I will recommend her to everyone! Thank you Waterstone. I give 15 stars!!
Business response:
Wow, thanks for the glowing feedback! We agree - Christine is amazing at what she does. We're glad she was able to lead you through the home loan process smoothly and with integrity. Thanks for the 15-star review!
When others said no she said yes. She knew everything we needed. Amazing , friendly staff as well i will never go anywhere else. She made the process so smooth.
Business response:
That's great to hear! Creating teams of friendly and helpful loan professionals to guide our homebuyers through the mortgage process is one of our top priorities at Waterstone Mortgage. Enjoy your new home!
aAs a Realtor, I have access to many loan officers. Christine and her team were amazing during my recent home purchase. I was buying a house for my disabled daughter. Christine told me some things that will save me significantly every month! In addition the team made sure I was kept up to date with weekly status reports and other correspondence when appropriate. I highly recommend this team. Great service, no problems with the lon!
Business response:
We're happy to hear that you had such a positive experience working with Christine and her team! Helping our clients find the best home loan for their situation (and providing clear communication along the way) are our top goals, and it sounds like Christine really impressed you. Thanks for taking the time to share your thoughts, Brian!
The absolute best! Never felt like I was in the wrong when I asked Christine Turpen to help me when I went house shopping. Her expertise are unmatched and very superb. I was in a new situation, I had never purchased a home before and she had helped me make the right purchase. I am super satisfied with my home and I could not ask for a better person to help with my home purchase. If you are now looking for someone to help with purchasing a house... Christine Turpine is THE BEST!
Business response:
Wow, thank you Michael for this raving review! It sounds like your first-time homebuying experience went superbly, thanks to Christine and her industry knowledge and professionalism. We hope you are enjoying your new home, thank you again!
Christine and her team did a great job and kept us up to date throughout the process. No hesitation in recommending them and I will use them again on our next property.
Business response:
Thank you so much for taking the time to write this review for Christine. When you have a loan originator who keeps you informed every step of the loan process, everything goes much smoother. We do hope to work with you again, when you have future homebuying or refinancing needs. Thank you again.
Christine Turpen - PRMI Mortgage has a 5 star rating with 595 reviews.
Christine Turpen - PRMI Mortgage is closed now. It will open on Monday at 9:00 a.m.