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Christmas at the Princess

4.4

About this business

Location details

7575 East Princess Drive, Scottsdale, AZ, 85255, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.41,602 reviews
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David's profile image
David 
2 years ago

Business response:

Thanks for the perfect score, David. We look forward to welcoming you back again soon. 

LISA's profile image
LISA 
2 years ago

Truly a 5 star resort! Wish we could have stayed longer. 

Business response:

Thank you for the great feedback, LISA. We are happy to hear that you enjoyed your stay with us and we look forward to seeing you again soon. 

Rodney W's profile image
Rodney W 
2 years ago

Business response:

Dear Rodney W,Thank you for staying with us and for leaving your feedback. We regret to hear your stay did not meet your expectations, and would like to hear more about your experience. Please feel free to contact the hotel directly and ask for Lauren Phillips. 

Heather's profile image
Heather 
2 years ago

Business response:

Thank you for the perfect score, Heather. We can't wait to welcome you back again soon. 

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Carolyn 
2 years ago

Highly recommend I was impressed by the level of service and how beautiful the hotel was. I will definitely be returning. The staff went above and beyond during one of the busiest times. The only criticism is that the manager at the restaurant (can’t recall the name) was a bit rude when he asked us to leave due to a private party. He could have been more polite. Other than that one incident, every person who worked there was lovely! 

Business response:

Dear Carolyn,Thank you for staying with us and for taking the time to leave us such great feedback. We are thrilled to hear you enjoyed your stay with us and do apologize for any inconvenience you experienced at one of our restaurants.We do hope we can welcome you back again soon. 

kacie m's profile image
kacie m 
2 years ago

We loved our stay at the fairmont! The staff were incredibly friendly and helpful! The lobby dogs were a highlight. The rooms were cozy and luxurious. The food at la Hacienda and Toro was superb. The only thing that would make the experience even better would be a shuttle to take you to local places (shopping and dining) my husband had work nearby and had to uber only 1.5 miles away. Otherwise, it was a perfect stay! 

Business response:

Dear kacie m,Thank you for staying with us and for taking the time to leave us such great feedback. We are thrilled to hear you enjoyed your stay with us and especially our lobby friends.We do hope we can welcome you back again soon. 

Rosa I's profile image
Rosa I 
2 years ago

Business response:

Thank you for the perfect score, Heather. We can't wait to welcome you back again soon. 

Milton's profile image
Milton 
2 years ago

Beautiful resort! 

Business response:

Thank you for the great feedback, Milton. We can't wait to welcome you back again soon. 

Jennifer's profile image
Jennifer 
2 years ago

Beautiful landscaping, excellent staff with superior quality service. Great for families with young children or people who love to play golf. I choose this place because of location and the spa. Unfortunately I was with my 16year old daughter who was not allowed to use the spa, so that was disappointing. No spa for us. We thought we were going to get massages and facials, but the fine print on the spa is no teens allowed! She was also not allowed to use the gym. Not a resort that is friendly to teenagers. 

Business response:

Thank you for your feedback, Jennifer. We're happy to hear you enjoyed your stay with us. We're sorry to hear your daughter was too young to enjoy our spa, but do hope that you will be able to enjoy a spa day at the Princess in the future. 

Frequently asked questions about Christmas at the Princess

How is Christmas at the Princess rated?

Christmas at the Princess has a 4.4 star rating with 1,602 reviews. 

When is Christmas at the Princess open?

Christmas at the Princess is closed now. It will open at 9:00 a.m.