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Christmas at the Princess
- Hotels
- Scottsdale, AZ
About this business
Location details
7575 East Princess Drive, Scottsdale, AZ, 85255, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Average for a luxury hotel. Surprised that pool food drink service ended at 5pm when it is still daylight, hot temp. Service is fine nothing exceptional.
Business response:
Dear Pratima, Thank you for staying with us and for taking the time to leave a review. We're disappointed to hear that you would have preferred, and hope that you will choose to stay with us the next time your travels bring you to Scottsdale.
Beautiful reaort
Business response:
Thanks for the perfect score, Nahla. We're so glad you enjoyed our grounds, and can't wait to welcome you back again soon.
Best place in AZ!!
Business response:
Thanks for the perfect score, Jason. We're so happy you enjoyed your stay with us and look forward to welcoming you back again soon.
What a wonderful please. Amazing
Business response:
Dear Joanne, Thank you so much for staying with us and for taking the time to leave a great review. We're thrilled to hear you had an amazing time, and look forward to welcoming you back again soon.
Very nice hotel with friendly and attentive staff and first class dining venues
Business response:
Dear John, Thank you for staying with us and for taking the time to leave a great review. We're thrilled to hear you enjoyed our staff and our dining options, and we look forward to welcoming you back again soon.
Business response:
Thank you for the perfect score, we hope to welcome you back for another great stay again soon.
Unhelpful check-in staff Well, I have stayed at the Princess and been to their spa several times. I was deeply disappointed that their staff directed us to our room in building C, with a room number that did not exist in that building. We wondered around in the heat for at least 20 minutes searching for our room. When we returned to the front desk and pointed out their mistake, they barely apologized and told us in fact our room was in building G on the other side of the resort. I felt really disappointed about the lack of s... read more
Business response:
Dear Valerie, Thank you for staying with us and for taking the time to leave a review. We're thrilled to hear you took the time to enjoy the Well & Being Spa. We're disappointed to hear about the mix up at check in, and know how important it is to get a vacation off on the right foot. Please call the hotel directly and ask for Lauren Phillips if you would like to address your concerns directly with me. Again, we thank you for staying with us, and hope we can welcome you back again soon.
Great Hotel, But Service Didn't Match Price Tag We stayed at the Fairmont Princess over Spring Break (2 adults, 2 tweens). Great location, layout, and pools! Our overall experience was good, but not worth it for the price we paid, presumably due to short-staffed service. THE GOOD: You can drive to many good restaurants and attractions from here quickly (Kierland Commons, McDowell Mountain, Taliesin West, etc..). Old Town was a bit too far for my liking though, especially at night. Amenities are spread out, while still being ... read more
Business response:
Dear Christopher, Thank you for staying with us and for taking the time to leave a review. We're thrilled to hear you enjoyed so much about your stay, and we appreciate the constructive feedback so that we can work to improve our offerings to our guests. We do hope the next time your travels bring you to Scottsdale you will choose to stay with us again.
Beautiful surroundings. I felt nickeled and dimed. It cost a small fortune to stay there.
Business response:
Dear Josephine M, Thank you for staying with us and for taking the time to leave a nice review. We're excited to hear you enjoyed the resort grounds, and we hope to have the opportunity to welcome you back again soon.
Frequently asked questions about Christmas at the Princess
How is Christmas at the Princess rated?
Christmas at the Princess has a 4.4 star rating with 1,602 reviews.
When is Christmas at the Princess open?
Christmas at the Princess is open now. It will close at 6:00 p.m.