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Circus Circus
- Casinos
- Reno, NV
About this business
Located in downtown Reno, Circus Circus is connected to the Eldorado and Silver Legacy by skywalks, creating Northern Nevada’s largest entertainment resort complex. Just minutes from 18 world-class ski resorts, more than 30 spectacular high-desert golf courses and walking distance to unique shopping, museums and the new Reno Aces baseball complex, Circus Circus is Reno’s leading vacation destination. Spacious rooms and suites, a Convention Center with more than 22,000 square feet of meeting space, six dining choices, exciti... read more
Location details
500 N Sierra St, Reno, NV, 89503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Exceptional
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Clean, comfortable, and close to the airport. The check-in and checkout were stressful. My card, despite being a Visa, would not work on their machines. In the end I had to request a payment link, and the staff was not friendly at all even though the issue was not my fault. Same thing with checkout, it took much longer because of the workaround they had to do to send me the payment link, and the information did not transfer to the next shift. The towels were pretty thin. Also, the idea of paying a resort fee for a one-night ... read more
Business response:
Thank you for sharing your feedback, Karen. We apologize for the inconvenience you experienced during check-in and checkout. We understand how frustrating it can be when technology issues arise. We will address this with our staff to ensure better service in the future. Regarding the resort fee, we appreciate your input and will review our policy. We're glad to hear that you found the room spacious and clean, and that you enjoyed the airport shuttle service. We hope to have the opportunity to welcome you back in the future.
Mistaken location. It was not as close to his medical appointment as we had thought it to be. We booked this location because we thought it was closer to where my husband had a medical appointment in the morning.
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Exceptional Na Everything is at the location
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Great location and good affordability I didn’t appreciate not being told in advance that Valet parking is no longer free of charge. We were caught off guard by the $20.00 charge with “cash only”
Business response:
Thank you for your feedback, Maria. We apologize for any inconvenience caused by the change in our valet parking policy. We understand your frustration and will take your comments into consideration for future improvements.
While I'm not one who enjoys the "overstimulation" of a casino atmosphere, the room was quiet & cozy Carpet was rather stained . . . A simple Microwave would be much appreciated. There is plenty of room for one NOTE: Bathroom shower needs maintenance - hot cold was INCREDIBLY DIFFICULT to control. Probably would be an easy fix by a plummer or capable handyman Got an 'Older Room" and actually liked it better than seeing a slicked out upscaled modern layout. Cozy
Business response:
Thank you for your feedback, Candace. We appreciate your kind words about the quiet and cozy atmosphere of our rooms. We apologize for any inconvenience caused by the stained carpet and the lack of a microwave. We will take note of your suggestions for improvement. We also apologize for the difficulty in controlling the hot and cold water in the bathroom shower and will address this issue promptly. We're glad to hear that you enjoyed the charm of our older room layout. Thank you for choosing Circus Circus.
Good
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
It served its purpose Seedy neighborhood Price
Business response:
Thank you for your feedback, Karen. We appreciate your honesty and are glad to hear that Circus Circus served its purpose for you. We understand that the neighborhood may not meet everyone's expectations, but we strive to provide a safe and enjoyable experience within our premises.
Everyone was friendly and professional. The rooms are a bit overpriced. The entire staff was so personable, from the clerk that checked us in, to our maid, to other hotel staff.
Business response:
Thank you for your feedback, Kelli. We appreciate your kind words about our friendly and professional staff. We understand your concern about the room prices and will take it into consideration. We hope to have the opportunity to welcome you back in the future.
Frequently asked questions about Circus Circus
How is Circus Circus rated?
Circus Circus has a 4.4 star rating with 25,753 reviews.
When is Circus Circus open?
Circus Circus is closed now. It will open at 12:00 p.m.