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Citizens Disability
- Community & Social Services
- Waltham, MA
About this business
Location details
890 Winter St, Ste 230, Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It was a lot of questions that had nothing to do with my disability. I am still trying to figure out my issues... Trying to work to make ends meet. I keep getting fired for using inappropriate language. ***** was kind and helpful.
Business response:
Thank you for choosing Citizens Disability to assist you during this difficult time. We know this was a tough decision, but you are in good hands. Should you have any questions about the process please call us at ************. Please stay in touch with us and update us with any changes.We look forward to working with you.
The *** said I needed to send a letter & withdraw from Citizens Disability, & file through them. I did this a while ************ hear from them, & the *** said the claim was halfway done through Citizens Disability. I finally got a letter from them on 10/30/2024 stating they *********** also said they wouldnt waive their right to payment If I won the case. I called them back to see If they would re-open the case. The representative said no. I asked for them to waive any fee they might get since I never spoke to any attorney,... read more
Business response:
We are very sorry for the experience you had with our customer service. We are going to withdraw from your claim and waive fees. A letter will be faxed to the *** office today and a copy mailed to you as well. Again our apologies for this inconvenience this has caused..
Took way too long to get done. I was on the phone for over an hour. Also, there were times I did not understand what was being said. I was also asked some of the same questions over and over and had to spell several words for the operator.
Business response:
Thank you for choosing Citizens Disability to assist you during this difficult time. We know this was a tough decision, but you are in good hands. Please stay in touch with us and update us with any changes.We look forward to working with you.
Not happy with the out come .no promise here was promised a good outcome and they closed my case
THIS IS A FRAUDULENT COMPANY AND THEY WORK OUT OF THE PHILIPINES NOT USA I told them to call me after 11 am the next business day. They called at 10:32 instead were impatient and someone from the *********** called my sister sent her all my documents and told her if she did not sign my documents I would not get SS. Her name was ***************. I did not authorize them to call my sister. They are also not allowed to take any of my SSD.This is not in the *** they hide behind their Massachusetts address. They use the Philippin... read more
Business response:
We are sorry that this happened to you. After checking your file I see that you spoke with one of our USA reps. ** seems that this issue was resolved and you wanted to continue with your claim. If this is not accurate please email me at *********************************** so I can assist further.
They talked over me pushing through with their little script and not listening to what I had to say
Business response:
We are sorry for the inconvenience you experienced with our company and we will be speaking with the rep. ***** you for choosing Citizens Disability to assist you during this difficult time. We know this was a tough decision, but you are in good hands. Please stay in touch with us and update us with any changes.We look forward to working with you.
I HAVE ASKED THEM REPEATEDLY TO REMOVE MY NUMBER FROM THEIR CALL LIST, YET WHEN I BLOCK THEM, THEN JUST CALL BACK FROM ANOTHER NUMBER. I AM GETTING UPWARDS OF 15 CALLS A DAY, AND NEVER ONCE DID I ASK FOR OR NEED THEIR SERVICES. WHEN I TRY TO EXPLAIN THIS TO THEM THEY JUST HANG UP
Business response:
We apologize for this inconvenience. We have added your number to our DNC list. Please note this takes ***** hrs to take effect.
This company has been calling me 5 to 10 times a day from different numbers, I tell them to stop calling ********* just call from another number. They have even called from a different number within seconds of being told I am not interested and hang up. I block each number yet the calls keep coming in. At this point they are harassing me and totally disregarding my request to remove my number from their list, They have zero respect for me, I am at a loss so here I am hoping for help.
Business response:
We apologize for this inconvenience. We have added your number to our DNC list. Please note this takes ***** hrs to take effect.
very ******************** was very good to work with. you have a very a great employee
Business response:
Thank you for choosing Citizens Disability to assist you during this difficult time. We know this was a tough decision, but you are in good hands. Please stay in touch with us and update us with any changes. We look forward to working with you.
Frequently asked questions about Citizens Disability
How is Citizens Disability rated?
Citizens Disability has a 4.7 star rating with 7,766 reviews.
When is Citizens Disability open?
Citizens Disability is closed now. It will open tomorrow at 9:00 a.m.