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Citizens Disability
- Community & Social Services
- Waltham, MA
About this business
Location details
890 Winter St, Ste 230, Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I received a call from them today. The operator spoke very quickly and was very hard to understand. I'm not sure I answered the questions properly because I had such a hard time understanding her.
Business response:
Thank you for choosing Citizens Disability to assist you during this difficult time. We are sorry for your experience I am going to have a CS rep call you to go over what info was given and ******************* or add if needed. We know this was a tough decision, but you are in good hands. Please keep in mind that it is essential that you stay in touch with us and update us with any changes.We look forward to working with you.
Very helpful and friendly but the call kept dropping on their side. A little frustrating
Business response:
Thank you for choosing Citizens Disability to assist you during this difficult time. We know this was a tough decision, but know you are in good hands. Please keep in mind that it is essential that you stay in touch with us and update us with any changes.We look forward to working with you.
This company calls (always from a different number) and texts me several times a day claiming that I have contacted them for help and that they are responding to my request. I have never contacted them, nor do I want their help. This is highly annoying.
Business response:
Dear Ms. *******- We are very sorry for this inconvenience. We checked our system and could not locate a file for you. To be safe though if you email me your phone number we can add it to our DNC list. My email is lorchard@citizensdisability.com.
How do I make them stop calling? They call numerous times per day. When I block their phone number, they call using a new phone number. Yesterday they called 6 times. They are annoying an bothersome. They have my private phone number. I never asked to be contacted by them. How do I report this abuse and get the phone calls to stop?
Business response:
Dear ******************- We apologize for the inconvenience we would need a phone number so we can add it to our DNC list. You can email it to me at *********************************** and I will have it added.Sincerely-*****
These phone calls are never ending! Mostly different numbers. I dont know how they got my number. Never any messages left.
Business response:
Dear ************- We are sorry for this inconvenience. In order to stop the calls I would need your phone number and I can have it added to our DNC list. If it is our company calling it will take 24-48hrs to take effect. You can send it to lorchard@citizensdisability.com.Sincerely-*****
I don't know who these people are but they have been calling me several times a week now, I've told them repeatedly to stop. This is harassment. There is no excuse for this behavior/business practice. Stop!
I have blocked this call from citizens disability and yet they keep calling. I am getting tired of it. I have NEVER in my ************ for citizens disability and they need to stop calling my phone. I don't know how they got my info
My father received an unsolicited call despite not applying for disability benefits. Recently retired and awaiting to hear back for SS retirement benefits. Luckily, he doesnt own a smartphone and needed my help to sign documents. We were able to catch this obvious scam before it went further (hopefully). They talk fast and entice the uninformed like my dad. Very predatory. Warned my dad to keep a look out for their calls in the future. Dont know how they got his information.
Business response:
Dear *************** - We are sorry for this inconvenience. I will need some type of info to be able to add him to our DNC list. Please email me at ***************************** and I will handle this for you.********************
they told me to send them a list of all my info,even my social security form proofing all the years I worked in my life,serious information!!, that could be used to take over my identity.They told me they would go over my info and get back to me in a couple weeks,well that was like last year or it's been at least 6 months.How long does it take to see if you could get me more benefits or not?.What is your company doing with all my life's info?,do you just blow people off?.
Business response:
Dear ****************- We are very sorry for this inconvenience. I located you in our system and have added you to our DNC list. Just so you know we never ask people to send us their info we do all our work over the phone with you.Sincerely-*****
Frequently asked questions about Citizens Disability
How is Citizens Disability rated?
Citizens Disability has a 4.7 star rating with 7,766 reviews.
When is Citizens Disability open?
Citizens Disability is closed now. It will open tomorrow at 9:00 a.m.