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Specialties We specialize in Nissan sales and service. We work to ensure every customer is satisfied and their needs are met. Meet the Business Owner Clay C. Business Owner We believe that selling you a car - taking care of your automotive needs - is not a one-time event; rather we view your purchase as the beginning of a continuous ongoing relationship, the start of an ongoing sales and service bond with you, your family and your friends.
4914 S IH 35 Frontage Rd, Austin, TX, 78745, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 9:00 p.m. | |
Sat | 9:00 a.m. to 9:00 p.m. | |
Sun | Closed |
excellent service. Saul Vela solves all my doubts, explains to me in detail the condition of my car, and is excellent at his job, I will definitely return soon,
Business response:
Thank you for this feedback, I'll be sure to pass your kind words on to the Service team! We look forward to working with you again soon, and if you need anything at all please reach out. Thank you, Luis Acosta General Manager
Daniel and Saul always provide me with outstanding service. I have now passed the 15 word minimum...18.
Business response:
I'm so glad to hear the Service team takes such great care of you, we hope to work with you again soon! Thank you, Luis Acosta General Manager
Service was amazing, however; I do believe if I come in for a diagnostic AND have the vehicle fixed the day of, the diagnostic should then be waved.
Business response:
Thank you for taking the time to provide your feedback regarding your recent Service visit with us. We genuinely appreciate the opportunity to improve, and hope to be able to serve you again soon! Luis Acosta General Manager
Friendly staff. Work was completed. The free car wash was not completed well with windows
Business response:
Thank you for your feedback, we will use this information to follow up with the team and ensure your future visits are truly exceptional. We hope to see you again soon! Luis Acosta General Manager
Saul Vela took great care of us. He’s the only service rep that we trust with our car. Dealership is nice. We were comfortable while we waited.
Business response:
I am glad to hear that you were well taken care of for your recent Service visit, we're grateful for our team and look forward to providing you with many more years of exceptional service! Thank you, Luis Acosta General Manager
Ruben and Sergio were wonderful and polite they helped me get into a great dependable vehicle and even worked with me and got me a GREAT deal on my car. Would absolutely be coming here again when it's time for another car. I can officially say I am a SUPER SATISFIED CUSTOMER. Would give them more than 5 stars if I could.
Business response:
I'm so glad you found the team here at City Limits Nissan to be supportive and kind, and I will be sure to pass your comments along. We look forward to seeing you again soon, don't hesitate to reach out if you need anything at all! Thank you, Luis Acosta General Manager
Customer service was excellent but your prices on services is ridiculous now days. For a simple tire rotation your price went from $20 to now over $30 after taxes. I'm sticking with discount tire for my tire care needs with a free tire rotation and free patching as well.
Business response:
Thank you for taking the time to let us know about your recent Service visit. We appreciate your feedback, and hope we are able to be of service to you again in the future. Have a great weekend! Thank you, Luis Acosta General Manager
Average service experience for a dealership service dept. I would recommend this department for Nissan owners (to get the benefit of recall checks, original parts, and brand knowledge), but probably not for anyone looking for a specific or limited set of services (i.e., just an oil change/rotation). State of the art dealer service centers provide photos and videos of the vehicle inspection, as well as of defective parts - showing the defects and links to information about the part to be replaced. This dealership did not prov... read more
Business response:
Thank you for taking the time to leave us a thorough review of your visit. We will use this information to refine our processes to ensure your future visits are truly exceptional! We try to provide the multi-point inspection in video format for every guest, so I will be sure to follow up with the team on that as well. Thank you again for your informative review, and we hope to see you again soon! Luis Acosta General Manager
Friendly staff, timely service, great experience. Would definitely recommend to friends and family. Thanks City Limits!!!
Business response:
I genuinely appreciate that you took the time to let us know how we did, and will be sure to pass your kind comments along to the Service team. Thank you so much, we look forward to your next visit! Luis Acosta General Manager
Clay Cooley Nissan of Austin has a 4.9 star rating with 3,526 reviews.
Clay Cooley Nissan of Austin is closed now. It will open tomorrow at 9:00 a.m.