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Clay Cooley Nissan of Austin
- Austin, TX
About this business
Specialties We specialize in Nissan sales and service. We work to ensure every customer is satisfied and their needs are met. Meet the Business Owner Clay C. Business Owner We believe that selling you a car - taking care of your automotive needs - is not a one-time event; rather we view your purchase as the beginning of a continuous ongoing relationship, the start of an ongoing sales and service bond with you, your family and your friends.
Location details
4914 S IH 35 Frontage Rd, Austin, TX, 78745, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
After 4 attempts, I think my car is finally running ok. Your customer service rep Tyler .Erwin was a pleasure to work with. I filed consumer complaint on service provided but have never heard from anyone from Nissan.
Business response:
I'm sorry to hear it took four attempts to fix your vehicle but I'm very glad we were able to resolve the issue! I'll be sure to pass your comments along to the Service team, and we look forward to your next visit! Thank you, Luis Acosta General Manager
Excellent service. I wish however there was more information. Usually when you receive an oil change they list all the other things they looked at, and this time that information wasn't included.
Business response:
Thank you for leaving a review, and for letting us know how we can improve. I will be sure to follow up with the Service team so that we don't miss the opportunity to go over your multi-point inspection report with you in the future. Thank you again and have an excellent weekend! Luis Acosta General Manager
Tyler Erwin was my service advisor. He kept me informed along the way until my car was ready. The mechanic/service technician who worked on my car was outstanding. My car is running perfectly now, and I couldn't be happier!
Business response:
Thank you so much for taking the time to let us know how we did. Reviews like yours keep the team motivated to continue to provide truly exceptional service every time, for every guest! We look forward to seeing you again soon, have a great weekend! Luis Acosta General Manager
Excelente servicio, amabilidad y siempre dejan mi carro en buen estado. Encanta de ser cliente de Nissan
Business response:
Nos alegra mucho saber que tuvo un excelente servicio con nosotros y esperamos verlo nuevamente pronto! Gracias, Luis Acosta General Manager
Personal muy calificado y altamente profesional en su trabajo. Muy amistosos y siempre buscando la mejor alternativa para el cliente
Business response:
Gracias por dejarnos un comentario sobre su visita, estaremos encantados de ayudarle y esperamos verlo pronto! Luis Acosta General Manager
Got price we wanted. Nissan rebates too and good trade in among. Robert Lee was great in service he provided
Business response:
Thank you for taking the time to let us know about your recent visit. I'm so glad to hear you found the team to be supportive and helpful, we hope to see you again soon and welcome to the City Limits Nissan family! Thank you, Luis Acosta General Manager
Over the years, I have purchased vehicles at this dealership as South Point, Clay Cooley, and South Austin Nissan... 5 vehicles total. I do not return to this location because of the Sale Staff... Five car purchases, five different Sales Reps. (one of them was my Son). I return because of the Service Dept... Five car purchases, the same Service Rep.
Business response:
Thank you for this review, we will be sure to pass these comments along. We're grateful to have such an excellent Service team, and I'm glad to hear you're well taken care of when you visit. Have a fantastic weekend and we hope to see you again soon! Thank you, Luis Acosta General Manager
The new ownership has made this dealership lovable again! I greatly appreciate the drinks and snacks.
Business response:
We're grateful for the opportunity to provide you with the top notch service you deserve, and hope to be able to work with you again soon! Thanks so much for taking the time to leave a review, and have an excellent weekend! Luis Acosta General Manager
They had great communication throughout the process, and made sure all the major issues were addressed.
Business response:
Thank you for the kind review. I'm glad to hear you found our team to be supportive and communicative, and we hope to work with you again soon! Thank you, Luis Acosta General Manager
Frequently asked questions about Clay Cooley Nissan of Austin
How is Clay Cooley Nissan of Austin rated?
Clay Cooley Nissan of Austin has a 4.9 star rating with 3,526 reviews.
When is Clay Cooley Nissan of Austin open?
Clay Cooley Nissan of Austin is closed now. It will open tomorrow at 9:00 a.m.