Cleveland Ford

mdunn8156 

on DealerRater

11 years ago

""A Blessing"" My elderly mother and I needed a new car. We went to Larry Hill Ford; Mike Fasolo our sales consultant was current, able to answer all my questions, just an awesome young man to work with. I have to say the entire staff was so friendly and helpful! Finding the excellent staff and our new Ford Focus at Larry Hill was a blessing; and we are very thankful for all of them 

bgpicker 

on DealerRater

11 years ago

"above and beyond" A couple of weeks ago I found a pre-owned car in my tight budget range. The salesman was very helpful and not pushy in the least. He worked around my schedule and stayed in contact throughout the entire process. My case was unique requiring several days to secure a loan. David even made time to meet with me while dealing with family health issues, keeping his personal commitment to me that he would be there when I needed him. I appreciated his professionalism throughout the process 

JoshandLynne 

on DealerRater

11 years ago

"Best car-buying experience I've ever had!" Since I began driving, I have bought 12 new vehicles and I have never had a bad experience buying. I have had some mediocre and even some good experiences but I have NEVER had an experience as good as the one yesterday. I traded in my 2011 Explorer for a new 2014 Explorer and my salesman I used was Wes Miller. This is the 2nd time we have bought a vehicle from Wes and the 4th time from Larry Hill Ford. The vehicle that I chose was at another dealership and Wes even took his time fr... read more

dawnmichelle 

on DealerRater

11 years ago

"AWESOME!" Everyone was very nice, Kevin was a good salesman and helped us get a good deal. Really enjoyed talking with Majdi, he is the man! Great group of guys. Excellent customer service. We love our new Ford Focus. Thanks guys! 

rlguffey2013 

on DealerRater

11 years ago

"Oil Change and Tire Rotation" Service team was quick and polite. I was in and out in about an hour and the price was less than the jack in the box oil change places. Love supporting local business! 

elizabeth48 

on DealerRater

11 years ago

"Great experience with this business" We had already bought one vehicle from Larry Hill Imports, so we felt confident in going to their place of business again to buy a used pickup truck. Everyone we dealt with there was very friendly and courteous, from beginning of the deal right down to signing the paperwork. We will most likely purchase future vehicles from Larry Hill Ford, and we will not hesitate to recommend these folks to our friends and family members. 

fordste57 

on DealerRater

11 years ago

"Wonderful Customer PR" My wife and myself have been to Larry Hill on various occasions and have had to use their van service to go to work or be taken back home. Jerry Johnson has been the face of the business for this task. He seems to go far beyond in making the commute a pleasure as well as going the extra mile if we need some type of additional accommodation. He also aways seems to be looking and asking what else he can do for us to make our experience positive. In the role of driving people around it would not seem tha... read more

campsplace 

on DealerRater

11 years ago

"I bought the car I researched and came to get." My husband told me about a deal they were having that I had to go check out. Other dealers on line were pushy before I even got there. I had been looking for weeks online and a radio ad got my husbands attention. I already had a vehicle I loved but my gas mileage was getting me at the pump. So I applied online and I was contacted by a nice lady and she said she would meet me and gave me excellent directions. I bypassed Chattanooga dealers because I had tried that and I am from... read more

gprock1 

on DealerRater

11 years ago

"Service" Jerry Johnson went out of he's way to help me on a weekend, get my vehicle ready for a trip to trip Winnipeg, Manitoba.