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Cleveland Ford

4.7

About this business

Location details

2496 S Lee Hwy, Cleveland, TN, 37311, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.711,101 reviews
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dsumerlin's profile image
dsumerlin 
12 years ago

"Customer service and friendliness were quite good. Brian..." Customer service and friendliness were quite good. Brian knew the vehicles fairly well and wisely convinced us (in a proper manner, too!) to try out a Flex (we had our minds exclusively on an Explorer). He let us check out the cars as we wished and answered all our questions or pointed us to Ford.com for vehicle specifications. A great experience. 

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1meanlady 
12 years ago

"I had been looking for a Toyota Tacoma for months that..." I had been looking for a Toyota Tacoma for months that was affordable for me. I wanted to trade in a 2008 Impala for that I was alittle upside down on amount I still owed on it. My husband and I stopped to look at a truck they had on their lot that turned out not to be what I wanted. The sales manager asked me to list what I was looking for in a truck and told me he would find me one. Within a week he had one and called me. Drove back down ( we lived 45 miles away) ... read more

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MICHAEL1989 
12 years ago

"MY WIFE AND I WHERE VERY PLEASED WITH HOW HARD JON SPARKS..." MY WIFE AND I WHERE VERY PLEASED WITH HOW HARD JON SPARKS AND STAFF WORKED TO GET US THE BEST MOST AFFORDABLE MONTHLY PAYMENT POSSIBLE FOR OUR FIRST NEW CAR BUYING EXPERIENCE 

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17713vls 
12 years ago

"Dean worked hard ot help us get the car for what we could..." Dean worked hard ot help us get the car for what we could afford. Very friendly and helpful. Would recommend him and this dealership and will go back when time to purchase another car. 

tabbycat93's profile image
tabbycat93 
12 years ago

"I recently purchased a Ford Focus and wasn't pleased..." I recently purchased a Ford Focus and wasn't pleased due to maintaince on it. So we went back and they worked with me and I was able to get a Toyota Corolla with the same price range and payments. Mike was able to help me get my interest rates low to also help me out with payments on it. Along with Byron working very patiently with making sure I got exactly what I wanted. 

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mgoodwi 
12 years ago

"Matt helped us decide on the best vehicle package and..." Matt helped us decide on the best vehicle package and features for the money when ordering our new Ford F150 without being pushy or trying to persuade us towards the most expensive items. Even though we had studied the features on-line, we still had many questions. Matt also stayed in contact keeping us updated on the progress over the weeks the truck was being built. Overall, it was an excellent experience working with Matt. 

aowens3035's profile image
aowens3035 
12 years ago

"I applied online to get finance pre-approved. I am a..." I applied online to get finance pre-approved. I am a first time buyer so i was very nervous about buying any car from a dealership. I came to look at a specific car I had found on your online website. Once I arrived I was greeted immediately. Chris set me up with Bill Hamlet and he was very nice and a great sales man to work with. I told him what I was looking for and he only showed me the cars within my price range which was great. He asked me about the Ford Focus an... read more

mhorsington's profile image
mhorsington 
12 years ago

"Excellent customer service, extremely friendly sales..." Excellent customer service, extremely friendly sales staff that is willing to go the extra mile for their customers, strong attention to detail, flexible to customer requests. 

Lcampbell88's profile image
Lcampbell88 
12 years ago

"Both Randy and the other employees went above and beyond..." Both Randy and the other employees went above and beyond to make sure my family got the vehicle we needed. We will definitely be returning for our next vehicle!! 

Frequently asked questions about Cleveland Ford

How is Cleveland Ford rated?

Cleveland Ford has a 4.7 star rating with 11,101 reviews. 

When is Cleveland Ford open?

Cleveland Ford is open now. It will close at 7:00 p.m.