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Cleveland Ford

4.9

About this business

Welcome to Your Ford Dealership in Cleveland, TN Cleveland Ford Has Been In Business Since 2003. Since Opening The Store We Have Had One Goal In Mind. Service Our Community And The Surrounding Areas Through Our Sales And Service Departments. We Contribute Our Success In The Cleveland Area Due To Offering The Best Product, Superior Customer Service And Giving Back To Our Community. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as ... read more

Location details

2496 S Lee Hwy, Cleveland, TN, 37311, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.99,610 reviews
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walkerdni's profile image
walkerdni 
12 years ago

"Your sales people were very pleasant, they didn't try to..." Your sales people were very pleasant, they didn't try to pressuer us in any way.They made our buying experence much nicer than we have had in the past. 

TheresaKilgore's profile image
TheresaKilgore 
12 years ago

"LarrY Hill Ford is a great dealership to work with. They..." LarrY Hill Ford is a great dealership to work with. They treat you like family and bend over backwards to be sure you get the transportation that you need. Billy Bailey the representative who sold me my car was wonderful to work with as well as Maji Awad. I've never seen another dealership to work with their customers as these gentleman did. Anyone who is in need of purthasing a new car needs to go by and see them. They all work with the customer they have to be s... read more

cjgrimes's profile image
12 years ago

"Out of the few times I've attempted to deal with this..." Out of the few times I've attempted to deal with this dealership, never have I gone away more satisfied than I did when I bought this 2006 Mustang on 6-9-2012. Even when I had to go to the service department, Sheila Shannon was very nice and let me know everything they were doing to find and fix my problem. 

Business response:

If I could take back part of my first review and its ratings, I would. It looks like the Mr. Nice Guy treatment we first received was just a front. We're still having the leaking problem with our car - even after an unsuccessful second visit. I'm quickly starting to believe that I'm screwed. And I am now the sad owner of an expensive paperweight that I can't trust to stay dry inside the cab! If I were to give a rating today, it would be at or below fair... 

heather_braden's profile image
heather_braden 
12 years ago

"My experience at Larry Hill Ford was great, the staff was..." My experience at Larry Hill Ford was great, the staff was great, Dean Helsdon done an excellent job, he was very friendly, and really worked with me to meet my price and to get me a payment i was comfortable with, Larry Hill Ford will have my business from now on!! 

revettabradley's profile image
revettabradley 
12 years ago

"Ryan was very helpful. He took all of our concerns into..." Ryan was very helpful. He took all of our concerns into consideration. He made it all work out to suit our needs. Ryan is exceptional! I would not hesitate to send someone his way in the future. Thank you so much for such a great experience! 

KeithGOmbash's profile image
KeithGOmbash 
12 years ago

"Had a great experience and was on the road and sync'd in..." Had a great experience and was on the road and sync'd in no time. Marvin new his cars and Duke was an inspiration to be around. Will continue to deal with Larry and his family dealership. 

ntharp39's profile image
12 years ago

"I purchased a car from Ryan Hunter last year and was very..." I purchased a car from Ryan Hunter last year and was very happy with the purchase. This year I am having a grandson and needed a bigger car. I gave Ryan a call and he put me in a car that is very much like the Infiniti I traded in. He and Majdi worked to get me the best deal. Thanks!!!! 

janbyrd's profile image
12 years ago

"Excellent service and friendly and helpful employee. My..." Excellent service and friendly and helpful employee. My power steering went out while traveling to Georgia and I was within a few minutes of this dealership and they helped me with the rental and got us on our way. They called to keep me posted concerning my repairs and had my truck ready when they said that it would be ready. 

arichards's profile image
arichards 
12 years ago

"They have the best customer service of anywhere I have..." They have the best customer service of anywhere I have been. They were very friendly and acommodating. They were not pushy and very open about all of my options. They were great from the time I drove on the lot. I would definitely recommend them to anyone looking for a car. It was a great total experience. 

Frequently asked questions about Cleveland Ford

How is Cleveland Ford rated?

Cleveland Ford has a 4.9 star rating with 9,610 reviews. 

When is Cleveland Ford open?

Cleveland Ford is closed now. It will open at 9:00 a.m.