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Hi and thank you for stopping by - I LOVE to serve! As your mortgage professional with 19+ years experience in the area of purchase, refinancing & cash-out refinancing my team and I are fully equipped, ready & willing to serve ALL your residential home loan needs. My team and I at Waterstone Mortgage are the premier mortgage lender working with real estate agents, family law attorneys, and financial advisers helping their clients meet their real estate finance needs. Serving homebuyers and homeowners, we are known for excel... read more
8849 Davis Boulevard, Suite 300, Keller, TX, 76248, United States
Get directionsWeekday | Schedule | Status |
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Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Cole was knowledgeable, helpful, and got our loan processed quickly. The process was simple. I would definitely use them again on our next mortgage need.
Business response:
Thank you for taking the time to write this review, Zack. We have to agree, Cole is phenomenal and a very knowledgeable loan originator. We're glad you had a great time working with Cole and hope you are enjoying your home. Don't be a stranger.
This team is amazing! The process from start to finish was very easy and streamlined. I highly recommend using Cole Holmes for any of your mortgage/refi situations.
Business response:
Thank you for taking the time to write this review, Josh. A fast and easy refinance is not possible without the help of a knowledgeable, professional loan originator like Cole and his team. We appreciate your feedback and hope you'll return to Waterstone Mortgage with your future home purchase or refinance needs. Stay in touch!
Cole came as a recommendation from my sister, Julie Bird. We took a leap of faith refinancing our mortgage, and it paid off. Cole and his team were attentive, diligent, and extremely professional through every aspect of the process. They helped us get the best rate possible. The weight of a high interest and a long term mortgage are now off of our shoulders. We were able to submit all required information and documents online with ease. Overall, our experience was painless and smooth! We highly recommend Cole and Waterstone ... read more
Business response:
Can we just say we ❤️ your sister, Dan & Janie?! Thank you for taking the time to leave this wonderful review for Cole and his team. Making the mortgage loan process easy and stress-free for our customers is always one of our top priorities. Documents easy to upload online or on your phone are just a couple ways we're able to make this happen for our borrowers. We're glad you chose Waterstone Mortgage, and hope to work with you again in the future for all your purchase and refinance needs.
I could not have asked for any smoother a process than Cole and his team provided to me. Always treated with respect and appreciation . Had some financial goals I was trying to accomplish and the refinance did just that.
Business response:
Thank you for taking the time to write this review. Exceptional service is what we strive to provide each and every one of our customers throughout the loan process - whether it's for a first-time homebuyer or a seasoned homeowner looking to refinance their mortgage to improve their financial situation like you. It sounds like Cole delivered that and beyond. We hope you'll consider us again for any future purchase or refinance needs.
This team is the best I've ever experienced - all steps required for the transaction were well communicated. Cole is extremely knowledgeable on mortgage options and secured us the best possible scenario for our new home. Karin did an outstanding job helping with the enormous amount of details that are required to complete this type of process - which we all know isn't simple. This is the only team I would recommend!!!
Business response:
Thank you for the review, David! Cole is an exceptional loan originator. From his communication skills to his knowledge on how to get his clients the lowest rates – he is an all-around rock star! We hope you will continue to work with Cole for all of your future mortgage and refinance needs.
A friend referred Cole to me, and I am so glad I he was able to help me with my home loan. Even though we were in the middle of a pandemic, Cole and his team kept me well informed throughout the process! I am so appreciative of all the work that was put in to a "first time home buyer's" loan. The work was speedy and Cole was extremely well versed in helping me understand everything!! I highly recommend his services!
Business response:
Hello! Thank you for taking the time to write this review. We are very pleased that you had such a good experience with Cole! He is quite excellent at keeping his clients informed with good communication. Enjoy your new home!
Our family has worked with Cole and his team for multiple mortgages and refinances. They are personable and professional and the experience time and time again has been excellent. I would highly recommend them for your next mortgage or refi.
Business response:
We are so happy to hear that you have found continued success with Cole and his team. Finding a loan originator you can trust and that provides professional, friendly service is wonderful! We look forward to working with you in the years to come.
Cole and his team were amazing. In a extreme market situation they served our family with grace and poise through the entire lending process. Every member of his team was polite and helpful. So blessed to have been recommended to use Cole and happy to do the same in recommending him to others.
Business response:
We are so glad Cole was recommended to you. His extensive industry knowledge and the customer service he provides his customers, make him such an asset to the Waterstone Mortgage family. Thank you for taking the time to write this review, Dan. We look forward to working with you again in the future.
Cole, Karen and their team exceeded expectations at every turn. This refi was completely stress-free, and proceeded smoothly and actually quicker than we anticipated. Questions were addressed quickly and accurately and numbers were as promised and expected. A smooth closing made the whole process a dream. We recommend Waterstone highly, and without qualification! Thanks!!!
Business response:
Exceeding expectations and providing stellar customer service are always our top priorities, here at Waterstone Mortgage. We appreciate your recommendation and look forward to working with you again in the future.
Cole Holmes at Waterstone Mortgage NMLS #206857 has a 5 star rating with 165 reviews.
Cole Holmes at Waterstone Mortgage NMLS #206857 is closed now. It will open at 9:00 a.m.