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Commonwealth Senior Living at Charlottesville
- Community Centers
- Charlottesville, VA
About this business
Location details
1550 Pantops Mountain Pl, Charlottesville, VA, 22911, United States
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I like just about everything about the facility. The staff at all levels is extremely friendly and competent. The residents are also very cordial and welcoming. I wish they had gym facilities. The cost is very reasonable. The food is mediocre. I would recommend CSL for any prospective residents.
It just felt right. The little balcony in my apt is perfect for my outdoor plants and it's a nice size apartment. It's good for the most part. My apt is the big thing for me, and making lots of new friends!! A Place for Mom was a huge help -- making appointments for me! I visited 9 places in all which was a most interesting exercise.
The care seemed very nice. Very very friendly staff and went out of their way to try to help my dad and I. Just it really came down to the price of cost
Business response:
Dear Chris, Thank you for taking the time to share your experience. We’re so happy to hear you enjoyed your visit. While we weren’t able to meet your family’s needs, please know our door is always open should we be able to assist your family in any way. Sincerely, Jennifer Mayhew Executive Director
I toured this community and was not impressed. The overall appearance was not great. It just didn't feel fresh and seems to need updated.
Business response:
Thank you so much for taking the time to provide us with this feedback. I would love the opportunity to learn more about which specific areas of the community felt this way to you. Please feel free to reach out to me directly at Amber.Foster@commonwealthsl.com. Kind regards, Amber Foster Regional Vice President
This tour review was okay. I wanted my loved one to be as close to me as possible to make sure that I was able to get to her easily and this community would not have allowed that.
Business response:
Dear ML, Thank you for sharing your feedback with us. Our goal is to improve the lives of seniors, their families, and each other. While we can’t change our location, I would love to hear how we could have improved the community experience. Please reach out to me at your convenience at Jmayhew@commonwealthsl.com. Kind regards, Jennifer Mayhew Executive Director
The staff members at Commonwealth are super friendly, at times they do see understaffed but the staff they do have there do a great job. The care services are very good, our loved one has actually improved since moving there. The community is always clean and they always have someone there picking up things. The rooms are really nice with tall ceiling, very open and have plenty of storage. Overall the meals look pretty good, the assisted living side seems more like going to a restaurant whereas for the memory care side they ... read more
Business response:
Dear Richard, Thank you for taking the time to share your experience with families here. We know that choosing the right senior living can be a difficult and emotional journey, and we are honored that you’ve chosen our team to care for your loved one. I’m so happy to hear that you enjoy visiting our community. We are very proud of our award-winning dining and memory care programs. Most of all, we are humbled by the love we receive from our residents and families. It’s the reason we do what we do every day. Kind regards, Jenn... read more
They genuinely care, and they've proved it. During the Covid outbreak when my mom was there, I watched the administrators work excessive hours to fill in the holes and to also help out their staff. The facility itself is good, and there is plenty of room for the residents to move around. The activities are great. I've been in the healthcare field for 30 years and was very impressed with this place. My mother passed away there, and what they did for her and my family was above and beyond. I have absolutely no regrets about se... read more
Business response:
Dear Frank, Thank you so much for taking the time to share your experience here. We know that choosing the right senior living is not a decision any family takes lightly, and we are so happy to hear that you were happy with the care our team provided. It was wonderful getting to know you and your family. Kind regards, Jennifer Mayhew Executive Director
Commonwealth's location was very convenient for me. But the facility was a little more dated. The cabinetry was dated, and the bathrooms didn't have good shower access.
Business response:
Thank you for sharing your feedback with us. Improving the lives of seniors and their families is central to everything we do at Commonwealth Senior Living. We have been in the process of updating our apartments over the last two years. In fact, our Assisted Living and Memory Care renovations will be completed shortly after the new year! We would love to speak with you in greater detail about what you would like to see in regards to cabinets and shower access. We may be able to accommodate you! Please reach out to me at your... read more
We chose Commonwealth because of the convenient location, we liked the size of the facility, and it was very clean. Staff were also super friendly and the price was pretty reasonable as well. They have a 2 bedroom 2 bathroom apartment it is great for what they need. I would absolutely recommend to others looking.
Business response:
Dear Diane, Thank you so much for sharing your kind words here. We know that choosing a senior living community is not a decision any family takes lightly, and we are thrilled to hear that you’re not only happy, you would recommend it to others. Please don’t hesitate to reach out to me if there is anything you need. Kind regards, Jennifer Mayhew Executive Director
Frequently asked questions about Commonwealth Senior Living at Charlottesville
How is Commonwealth Senior Living at Charlottesville rated?
Commonwealth Senior Living at Charlottesville has a 4.1 star rating with 155 reviews.
When is Commonwealth Senior Living at Charlottesville open?
Commonwealth Senior Living at Charlottesville is open now. It is open 24/7.