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Commonwealth Senior Living at Charlottesville
- Community Centers
- Charlottesville, VA
About this business
Location details
1550 Pantops Mountain Pl, Charlottesville, VA, 22911, United States
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I checked out a few places for my mom before finding CSL and it was perfect. The place is beautiful, the staff is super friendly and the residents love living there! I enjoy visiting my mom because I feel like I've made other friends there and look forward to seeing them. The place is transitioning so there are a few kinks to work out, but I am confident it will all be running smoothly soon. The Dining Hall (which is more like a first class restaurant) is just beautiful. Although the food is usually very good, the waitstaff ... read more
Business response:
On behalf of Commonwealth Senior Living at Charlottesville, I would like to thank you for your kind review. It’s an honor to have your mom as a resident and we appreciate that fact that you have entrusted her care to us. Our top priority is providing our residents and their families with high-quality care, dignity, respect, and compassion. As you mentioned, there are a number of improvements currently underway and they will help us provide even more support for our residents. I also appreciate you sharing your concerns with ... read more
I walked in and everybody was so friendly and accommodating. We looked around and I said, “This is the place I want to be.” So, this is where I am. It’s worked out beautifully. I am very happy here because of the people. From the staff to the residents, everybody has been really friendly and I couldn’t ask for better friends. The activities are great too. They have soup dinners, Bingo, outings, and we go out to dinner. There’s always something to do. You don’t get bored.
Business response:
Joy, On behalf of Commonwealth Senior Living at Charlottesville, I would like to thank you for your wonderful review. It is an honor to have you as a resident and we are so happy that you enjoy living at our community. Providing our residents and their families with high-quality care, dignity, respect, and compassion is our top priority. Thank you again for sharing your experience! – Monica Adcock, Executive Director, Commonwealth Senior Living at Charlottesville
I had a home up in Rutgersville. My daughter lives up there and one day about seven years back, she said, “How would you like to live in Florida?” I said, “If I have to!” Two and a half years later when she told me they were moving back to Rutgersville, I got online, found Commonwealth Senior Living at Charlottesville, and was amazed at how nice it was. I knew it was going to be nice, and it was lovely. The friendliness is why I enjoy living here so much. It’s like a small town. Everyone knows each other and you’re never ac... read more
I am very happy with my move here. I propably should have done it eariyler!
Terri was an excellent tour guide and was a good salesperson for this property. We discussed my financial limitations and she assured me that my SSI income would be doable at this location. I liked the layout of this property and it was very nicely staged, we visited in the unit so it allowed me more time to actually see what it had to offer. Terri has been at this location for 7years and it was evident that she has a srong connection to the residents. I would probably rate this first out of the three. I would still meed fur... read more
a beautiful facility, but too upscale and independent for our needs.
Outstanding food often offered seconds. The most disappointing thing about the Commonwealth was the lack of knowledge the staff had about how to deal with my husband's disease. Lewy's Body's Dementia with Parkinsons. I was constantly having to educate the staff about his hallucinations and paranoia.
Business response:
Thank you for taking the time to share your feedback. I am sorry to hear that the care your husband received did not meet your expectations. Because improving the lives of seniors and supporting their families is the foundation of what we do, please reach out to me directly at 434-270-3010 so we may discuss this further. Sincerely, Archie McAlexander Regional Vice President of Resident Care
Good in the beginning...then months ago key personnel like Executive Director, Director of Nursing, Marketing Director all left! We placed our loved ones in another facility...it has really gone down hill! Suggest the state go in unannounced and does an evaluation of their memory care!! PLEASE...DO NOT RECOMMEND that place to any others!
Business response:
Thank you for sharing your feedback and bringing these matters to our attention. I am sorry to hear the care your loved one received did not fulfill your expectations. Because improving the lives of seniors is the foundation of what we do, I would like the opportunity to speak with you in greater detail about your concerns. Please reach out to me at your convenience at 434-270-3010. Sincerely, Archie McAlexander Regional Vice President of Resident Care
Poorly lit, smelled of chemicals, horrible décor coloring, no onsite Activities Director. Studio and one bedroom were nice and had a good floor plan.
Business response:
Dear sir or madam, Thank you for sharing your concerns with us. At Commonwealth Senior Living, we work hard to improve the lives of seniors and their families. Not only do we have an Activities Director onsite, she trains new Activities Directors from Maryland, Tennessee, Pennsylvania, and Virginia on best practices. Our community here in Charlottesville is named the Center of Excellence internally as we have hired the best of the best to train our new associates in the areas of business office management, dining services, a... read more
Frequently asked questions about Commonwealth Senior Living at Charlottesville
How is Commonwealth Senior Living at Charlottesville rated?
Commonwealth Senior Living at Charlottesville has a 4.1 star rating with 155 reviews.
When is Commonwealth Senior Living at Charlottesville open?
Commonwealth Senior Living at Charlottesville is open now. It is open 24/7.