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Complete Care
About this business
Location details
76092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Easy process. The staff was very nice. DR. Gus spent as much time as I needed and answered all my questions. They also followed up with a lab sample . Thorough care .
Business response:
We are delighted to hear about your positive experience with us. Thank you for taking the time to share your feedback about our staff and the care you received. It's wonderful to know that our team was able to provide you with a nice and welcoming experience throughout the process. Thank you for recognizing our thorough care and follow-up, as we strive to ensure comprehensive care for all our patients.
Everything and everyone were great. Took control over the whole situation and gave me wonderful treatment. Followed up the next day was also five star treatment. Thanks again.
Business response:
We are pleased to hear about your wonderful experience. It means so much to us that our team was able to take control of the whole situation and provide you with the level of care you deserved. We're particularly pleased that you appreciated our next-day follow-up, as we believe that continued care and communication are essential parts of the treatment process. Your kind words about everyone being great truly reflect the hard work and commitment our entire team puts into every patient interaction. Thank you again for taking ... read more
Thank you for taking great care of me
Business response:
Thank you for your wonderful feedback. We're honored to provide you with great care and support. Your kind words mean a great deal to our entire team, and we're truly grateful that you took the time to share your positive experience with us. We appreciate your trust in our services and are pleased that we could meet your expectations.
VIK Complete Care is hands down the best urgent care facility in Austin. We visited last week after my wife had a bad fall, and the experience was seamless. We were seen promptly, and because they have full diagnostic equipment on site, we were able to rule out a concussion immediately and even get some clarity on an ongoing condition. The attending physician was incredibly thorough, and the entire staff was professional, polite, and genuinely compassionate. We felt completely confident in the care we received.
Business response:
We are delighted to hear about your excellent experience. Thank you for trusting us with your wife's care. We're pleased that you found our attending physician thorough and that our entire staff demonstrated the professionalism, politeness, and genuine compassion we strive for. Your confidence in the care you received means everything to us, and we truly appreciate you taking the time to share your positive experience.
I never want to go to an ER, but if I have to this is the place. Nurse Grace and NP Blow took great care of me and made sure I was as comfortable as possible, and it’s definitely appreciated.
Business response:
We are happy to hear our team provided excellent care and comfort during your visit. It's wonderful to know that Nurse Grace and NP Blow were able to make you feel as comfortable as possible during what can be a stressful time. We understand that no one wants to visit the ER, so we're pleased that our staff was able to deliver the excellent care you experienced. Your appreciation means a great deal to our entire team.
Great, nurse had a great personality. In and out quickly. Shot and medication working.
Business response:
We are pleased to hear about your positive experience. It's wonderful to know that you found our nurse's personality to be great, as we value the importance of compassionate and friendly care during your visit. We're also glad that your appointment was efficient and that you were able to get in and out quickly. Thank you for taking the time to share your feedback about your experience with our services.
Very friendly, they listened. Showed they cared.
Business response:
We are absolutely thrilled to hear that you felt listened to and cared for. It's wonderful to know that our team's friendly approach made a positive difference during your visit. Thank you for taking the time to share your feedback about feeling heard and cared for.
Always efficient, timely, courteous and solves my problems. What more could I want from a health care provider?
Business response:
Thank you for trusting us with your care. Your feedback about our efficiency and timeliness means everything to us. It's wonderful to hear that you find our team courteous and that we're able to solve your problems effectively. We truly appreciate you taking the time to share your positive experience with our services. Your kind words motivate us to continue providing the quality healthcare you've come to expect from us.
I felt like they took great care of me
Business response:
Thank you for sharing your experience with us. We're pleased to hear that you felt well cared for during your visit. It means a great deal to our team to know that we were able to provide you with the level of care and attention you deserved. Your feedback helps us understand that our efforts to ensure each patient feels comfortable and properly attended to are making a positive difference. We appreciate you taking the time to let us know about your experience.
Frequently asked questions about Complete Care
How is Complete Care rated?
Complete Care has a 4.8 star rating with 9,181 reviews.
When is Complete Care open?
Complete Care is closed now. It will open tomorrow at 9:00 a.m.