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Complete Care
About this business
Location details
76092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Clean facility. Convenient location. Short wait times. Professional and friendly nurses and doctors. This standalone ER has been a Godsend for both myself and my children on multiple occasions.
Business response:
Hello Ms. Doros, We are happy to hear our facility and staff provided excellent care for your family's needs. It's wonderful to know that our clean environment, convenient location, and short wait times have been beneficial for both you and your children on multiple occasions. We strive to maintain a professional and friendly atmosphere, and we're glad our nurses and doctors have met your expectations. Thank you for choosing our standalone ER for your emergency medical needs.
Very kind bedside manner and answered all my questions in detail. Very please with the care and attention given to me.
Business response:
Hello Ms. Jackson, We are honored to hear about your positive experience with our bedside manner and detailed care. We love the 5 star rating. Hope you get well soon. Please take care.
The appointment went well.
Business response:
Thank you for taking the time to share your positive experience with us. We appreciate your trust in Tyler Complete Care and are glad we could meet your expectations. Our team strives to provide excellent service to all our patients, and your feedback is valuable to us.
Good customer service, Doctor and Nurse were professional and understanding.
Business response:
Thank you for taking the time to share your positive experience with our professional team. We're pleased to hear that you found our customer service to be good and that our doctor and nurse were professional and understanding during your visit. We strive to provide high-quality care and a positive experience for all our patients, so your feedback is greatly appreciated.
Receptionist Dorcas was so nice and welcoming….very helpful. Nurse was very kind and helpful. I first saw Dr Wyatt 5 years ago. He’s a great doctor. Listens and talks with you to try to find a solution.
Business response:
Hello Ms. Hodges, We appreciate your kind words about our team, especially Dorcas, our receptionist, and our nurse. It's wonderful to hear that they were welcoming, helpful, and kind during your visit. We're also thrilled that you've had such a positive experience with Dr. Wyatt over the past five years. His commitment to listening and working with patients to find solutions is a core part of our approach to care. Thank you for trusting us with your health for all this time. Your continued confidence in our services means a... read more
Took time for me and I felt like I was important and not just another patient
Business response:
Thank you for taking the time to share your experience with us. We're truly honored that you felt valued and important during your visit. Our goal is to provide personalized care to each individual, and we're glad to hear that we succeeded in making you feel like more than just another patient. Your feedback is greatly appreciated and encourages us to continue prioritizing patient-centered care.
Great team! So responsive and helpful
Business response:
Hello Mr. Durman, Thank you for recognizing our responsive and helpful team in our Tyler facility. We appreciate your trust in Tyler Complete Care. Hope you feel much better very soon. Thanks again and please take care.
Overall, my experience was very good. The only comment I have was the front desk. Person was a little bit cold. I started my administrative career at the front desk and I know that is a very important position in making people feel welcome. The person at the front desk, the attitude that she does not want to be there. Just my opinion. My doctor was Gustavo and he is always a pleasure to deal with when my family visits the urgent care.
Business response:
Hello Ms. Peragine, Your feedback is incredibly valuable, and we sincerely thank you for taking the time to share your experience. We apologize for the front desk experience not meeting your expectations. We strive to ensure all our staff provide a welcoming environment, and we will address this internally to improve our service. We're pleased to hear that you had a positive experience with Dr. Gustavo and appreciate your praise for our care team. Thank you for choosing our urgent care for your family's healthcare needs.Ple... read more
Everyone at the health center seemed very caring and concerned.
Business response:
We are grateful to hear our team showed such caring and concern for your experience. It's important to us that every patient feels valued and well-cared for during their visit. Thank you for taking the time to share your positive feedback about our health center staff. We appreciate your kind words and will pass them along to our team.
Frequently asked questions about Complete Care
How is Complete Care rated?
Complete Care has a 4.8 star rating with 28,313 reviews.
When is Complete Care open?
Complete Care is closed now. It will open at 9:00 a.m.