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Complete Care

4.9

About this business

Location details

76092, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.98,488 reviews
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Charles F.'s profile image
Charles F. 
a month ago

Dr McDonald’ did an outstanding job as he always does and gave me valuable information. The staff was professional and I appreciated the service services. I wished I could use my Medicare insurance rather than cash payment. 

Business response:

Thank you for sharing your positive feedback about our outstanding service and professional staff. It's wonderful to know that you found our staff professional and appreciated the services we provided. We regret that we cannot accept Medicare at this time. State-licensed Freestanding Emergency Centers (FECs) are not allowed to participate in Medicare unless the federal government passes new legislation. Complete Care wants to permanently extend Medicare benefits to include FECs; our Medicare beneficiaries deserve equal acces... read more

Jess M.'s profile image
Jess M. 
a month ago

This ER is great! They provide efficient, expert care without offering ridiculous services and overcharging my health plan. I will seek care from Tyler Complete Care again when needed. 

Business response:

We are pleased to hear about your positive experience with our efficient, expert care and transparent approach. We take great pride in providing quality care while maintaining transparency and being mindful of health plan costs. Your recognition of our commitment to delivering excellent care without unnecessary services truly means a lot to our entire team. We're grateful that you would choose Tyler Complete Care again for your future healthcare needs, and we look forward to continuing to serve you with the same level of ef... read more

Ellen L.'s profile image
Ellen L. 
2 months ago

They were caring and professional! They took great care of me! Thank you. 

Business response:

Thank you for your wonderful review! We are truly pleased to hear that our team provided you with the caring and professional service that you experienced during your visit with us. It brings us great satisfaction to know that you felt we took great care of you throughout your time with us. Your trust and confidence in our team means everything to us, and we are grateful that you took the time to share your positive experience. Thank you once again for choosing us and for your kind words. 

Jennifer B.'s profile image
Jennifer B. 
2 months ago

Everyone was friendly and took care of me during my visit. I’m glad we have the ER clinic here in La vernia. 

Business response:

We are pleased to hear you felt cared for during your visit. Your kind words about our friendly team mean so much to us. It's wonderful to know that our staff made a positive impression and that you experienced the level of care we strive to provide to every patient. Your feedback about feeling well taken care of is exactly what we hope to achieve, and it's gratifying to know we succeeded in making your visit a positive one. Thank you for recognizing our team's efforts. 

Donna S.'s profile image
Donna S. 
2 months ago

From the front desk ladies and the ladies in the back, they were Awesome. Professional, courteous and friendly. Dr G was very polite and explained everything. Awesome experience. Thank You! 

Business response:

Hello Ms. Smith, Thank you for taking the time to share your awesome experience with our professional team and Dr G. We want our patients to have the very best ER experience possible. Hope you feel much better very soon. Please take care. 

Allison C.'s profile image
Allison C. 
2 months ago

You’re always quick to see me, listen to what is going on, and prompt at sending any prescriptions needed to the pharmacy. 

Business response:

We are glad to hear you appreciate our quick service and attentive listening. It means a great deal to us that you've noticed how we prioritize seeing you promptly and taking the time to truly understand what is going on with your health concerns. Thank you for taking the time to share your positive experience. 

Sylvia C.'s profile image
Sylvia C. 
2 months ago

Dr. Gregory was amazing and took very good care of me 

Business response:

We are pleased to hear that Dr. Gregory provided amazing care during your visit. It's wonderful to know that she took very good care of you and that you had such a positive experience with our services. Dr. Gregory's dedication to patient care truly reflects our commitment to excellence. Thank you for trusting us with your health needs and for taking the time to share your feedback about the exceptional care you received. 

Cecilia S.'s profile image
Cecilia S. 
2 months ago

“I had a very good experience at the clinic today. The staff attended to me quickly, provided great information, and performed all the necessary tests to determine exactly what I have. I really appreciated their professionalism and efficiency.” 

Business response:

We are pleased to hear about your positive experience with our staff. It's wonderful to know that our team was able to attend to you quickly and provide you with great information during your visit. Your feedback about our staff's professionalism and efficiency is incredibly valuable to us, as it reflects the high standards of care we strive to maintain every day. 

Hassania B.'s profile image
Hassania B. 
2 months ago

The staff was very caring and was seen in a matter of minutes upon my arrival. 

Business response:

Thank you for recognizing our staff and taking the time to share your positive experience. We're truly grateful that you experienced prompt service upon arrival and that our team was able to see you in a matter of minutes. It's wonderful to hear that our staff's caring approach made a positive impression during your visit. Your feedback about both the quality of care and the efficiency of our service means a great deal to us. 

Frequently asked questions about Complete Care

How is Complete Care rated?

Complete Care has a 4.9 star rating with 8,488 reviews. 

When is Complete Care open?

Complete Care is closed now. It will open tomorrow at 9:00 a.m.