Mary W on BBB
2 months ago
08/03/2021, 06:11 AM
Computer Concepts CC provided honest, analytical service. However before discussing their tangibles, allow me to discuss the intangibles. As with many times before, their associates and environment was welcoming. For example, their associates were forthcoming when asked about the problem regarding our old pc. Two my delight, CC offered one or two probably prognoses.
Nevertheless, before ordering the motherboard to analyze the problem, CC called us and gave a price beforehand. CC even informed us that a possibility exists that our CPU was quite old and we may want to consider imaging the hard drive and putting our computer out to pasture as opposed to spending money chasing a problem. After much debate, my husband and I decided to remove the drive and sent our CPU cover to the computer graveyard.
I tell this narrative because I wanted to convey the professionalism and honesty of CC. Most specifically, as opposed to continuously charging us by conducting excessive troubleshooting, CC gave us their honest opinion and allowed us the make the critical decision.
Cannot wait to visit their new location. Since we are looking for another refurbished system, hoping that CC has the system for our need and budget.