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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Chris N.'s profile image
Chris N. 
7 years ago

Constant Contact review We use this software for out not for profit organization. We find it get for online registration for our teams and also use it for newsletter and surveys Pros Ease of use and great tracking tools for our newsletter. The flexibility for event registration is also great Cons Sometimes take a few extra clicks to get to where you want to go 

Rena R.'s profile image
Rena R. 
7 years ago

A bit clunky I found it hard to use when setting up campaigns for clients. It isn't the most intuitive email management software out there. For simple campaigns it is "good enough". Pros Cons  

Christine F.'s profile image
Christine F. 
7 years ago

Email marketing with Constant Contact Constant Contact is the best on the market. I have tried mail chimp and other lower cost and they don't measure up. Constant Contact is by far the best I have ever used. Great customer service and useful webinars to help you. While my business is BtoB, they still understand my obstacles and help me grow. Pros Easy to use and the software allows a lot of creative flexibility Cons Kinda priced high, but worth every penny! 

Tyler M.'s profile image
Tyler M. 
7 years ago

Good for managing your emails and contact lists - widely supported platform It does everything it says, but there are other competitors out there at cheaper prices, such as MailChimp. I'm concerned about their "mobile friendly" email templates. When you edit something (as simple as a white box) in HTML mode, you'll see all this crazy markup and all kinds of HTML tables and tracking URL's. When all of this is sent with your email it is definitely going to go in the "promotions" folder. There doesn't seem to be a way to just s... read more

Alex L.'s profile image
Alex L. 
7 years ago

Constant Contact Review Good features for beginners, updates to email marketing like A/B testing, better list segmentation, and universal templates would go a long way to better user experience. Pros Cons  

Heide M.'s profile image
Heide M. 
7 years ago

unfortunately unimpressed Overpriced for the services offered. Limited on the possibilities due to the lack of certain options. Pros Cons  

Neil J.'s profile image
Neil J. 
7 years ago

Constant contact and Salesforce My experience with Constant Contact is largely around their integration with Salesforce.com. I am impressed with the Constant Contact functionality but am less impressed with their out of the box integration with Salesforce. It requires too many steps to get the job done. Pros Great emailing functionality. Inside the software it is easy to use. Cons Getting data from Salesforce to Constant Contact is challenging. Their integration could use some work and also it would be nice to get more than ... read more

Shawna S.'s profile image
Shawna S. 
7 years ago

Simple, but clunky Constant Contact is my second favorite mass email communication tool. The templates are nice, but they feel a bit dated. Pros Templates. Ease of importing contacts. Cons Templates feel dated. UI feels clunky 

valerie B.'s profile image
valerie B. 
7 years ago

Email Marketing Campaigns I was using Constant Contact in my previous position as the marketing/events coordinator. I found the software to be difficult to use, especially given all the competitive software out there that is more current and update. I also was unable to receive customer support. I feel like the software has a lot of potential, but needs to step up its features to be on the same level as all the other email campaign software that is out there. Pros You were able to design your email campaigns very descriptiv... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is open now. It will close at 8:00 p.m.