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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Liam S.'s profile image
Liam S. 
a year ago

A complete marketing system, fit for every company! Constant Contact's many valuable features and tools help us maximize the effectiveness of our email marketing initiatives. One of my favorite features is the ability to set up triggers for action-based emails. For instance, they can click on a button to have a beneficial email sent to them. Because of its widespread adoption, Constant Contact's open API makes it simple to connect to other platforms. Pros We have selected and will continue to use Constant Contact because of ... read more

Connie K.'s profile image
Connie K. 
a year ago

Fees are expensive We use constant contact for all our email blasts. Pros Great email tool for mass mailings and keeping our donors informed. Cons When selling through constant contact, we pay fees to them and to a processing center, resulting in double fees. 

Matt I.'s profile image
Matt I. 
a year ago

ottimo per Gestione invio email Pros Consente di gestire le mail da inviare automaticamente ai propri clienti Cons Durante il periodo pandemico, il servizio clienti non è stato attivo e non ha dato una mano a chi doveva lavorare con questo programma, di conseguenza il servizio va migliorato 

Reelika S.'s profile image
Reelika S. 
a year ago

Great tool for email marketing and lead generation Pros Very easy to use and doesn't require technical knowledge. Cons Great tool and there is nothing I didn't like 

Robert M.'s profile image
Robert M. 
a year ago

Keeping In Contact We have significantly increased event participation and fundraising events income. Pros Once Constant Contact is deployed messaging becomes efficient and effective and it allows us to keep an event in the front of subscribers and members right up to te day of the event while using minimal personnel resources to reach large audiences Cons Deployment and initial data entry is time consuming. 

Lynne U.'s profile image
Lynne U. 
a year ago

Pretty good email marketing software We have been using the software for years and have seen no reason to change. Overall, we are very satisfied with CC. Pros Easy to set up and create campaigns. Ability to insert images brings my campaigns to "life". The ability to test the email look is important to us. Cons I would like Constant Contact to have more functionality for backgrounds. Only some downloaded backgrounds work with CC to change colors. 

Craig F.'s profile image
Craig F. 
a year ago

Easy to Use and Track Results I started with Constant Contact and was able to jump right into it and felt very comfortable with the system. The distribution lists and tags were very easy to use and made my use of the database as a CRM much easier. We didn't want to spend money on a true CRM so this did work well for our use. Pros I found CC very easy to use and the templates more in line with what I'm interested in. Cons I get emails that may never open my emails but they just keep getting collected and increases my total ... read more

Alison M.'s profile image
Alison M. 
a year ago

Constant Contact review Pros It is a great software product and helps business owners keep and maintain their customers. It also helps business owners stay organized with their contacts and business projects. Cons Even though it was a struggle in the begin, I managed to overcome though challenges, and now I can navigate through the software with easy. Its a great software to help business owner keep and maintain their customer.  

anuja G.'s profile image
anuja G. 
a year ago

easy and manageable marketing tool Pros The saved versions of previous drafts makes it easy for creating a consistent newsletter. Cons Some toggle fields are not user-friendly and easily mess up the formatting. 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open on Monday at 9:00 a.m.