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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Aislinn M.'s profile image
Aislinn M. 
11 months ago

Good with room for improvement Pros Constant Contact maintains our lists and is pretty user friendly. Cons It could be a lot more user friendly. For example, sometimes you can drop a photo into an email you're working on, other times they want you to upload and put it in which is a much longer process, and time prohibitive if you have a lot of photos to include. They also don't have many email templates which would be helpful. 

Daniel B.'s profile image
Daniel B. 
11 months ago

Constant Contact's Seamless Integration is a Lifesaver We love Constant Contact and can never imagine going back to what had used previously Pros The most revolutionary thing for our small nonprofit has been how seamlessly Constant Contact is able to integrate with other platforms we are already using, particularly Donor Perfect and Canva. The ease of typing an email address into Donor Perfect and knowing that it will be added to our email list in Constant Contact has been wonderful. My staff was already using Canva, so bein... read more

Joy B.'s profile image
11 months ago

I recommend Constant Contact! Pros The software is user-friendly and easy to design and create effective email campaigns. Cons There aren't any features I feel would make this product better. 

Clarice I.'s profile image
Clarice I. 
11 months ago

Constantly in Contact Helps us maintain contact with our donors and market our events Pros - easiness of use- templates are great and can reuse them - tracking of openings, clicking and gives you comparison with other organizations similar to yours- mobile use Cons - templates are a bit outdated- reporting/customer service isn't the greatest 

Kelsey C.'s profile image
Kelsey C. 
11 months ago

My Experience with Constant Contact Optimize email marketing.Lead generation.Website design and development. Pros I like how Constant Contact gives me the ability to send high volume marketing emails.In addition, it offers website design and web builder tools unlike any other email marketing software out there. Cons I use Constant Contact regularly and I do not experience any challenge. 

Dennis K.'s profile image
Dennis K. 
11 months ago

Wicked digital marketing tools that sets you apart from your competitors Constantly keeping in touch with existing clients via premade templates and automations has increased engagement and driven sales. Pros Creating an atmosphere where I can effortlessly engage clients, keep up with my customer needs via automations and using ready responsive email templates on the go. Cons Nothing to dislike about Constant Contact so far. On the contrary, I have received consistent results since I began using this platform. 

Tiffany W.'s profile image
Tiffany W. 
11 months ago

Email Management Pros I like that I am able to look at how others are engaging with my emails. That gives me information on frequently I should be sending my emails in order to stay on an email list and also what I need to include in the email. Cons I don't like how my emails still go out when people unsubscribe. I also think that editing my list could be a little easier. 

Caroline A.'s profile image
Caroline A. 
11 months ago

Constant Contact-Review I have been using the product for a few years for our office emails. I love the reports and benchmarking stats! Pros Product is easy to use and user friendly. Cons I would love to see some added features and more options for designing newsletters. When the audience is used to see flashy posts from social media, emails can be somewhat underwhelming. 

Verified Reviewer's profile image
Verified Reviewer 
11 months ago

Best for small businesses Pros It is quick and easy to setup. Simple email customization is easy. Unsubscribe functions are great. Cons For a very large business, you just can't do what you need to. Custom email use is only an option if it's super simple. Advanced features it does not have. The API is confusing and doesn't do much. 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open on Monday at 9:00 a.m.