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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Debbie N.'s profile image
Debbie N. 
a year ago

Constant Contact from a Person who is not techie The problems solved by using Constant Contact include reducing the time spent on creating and managing email campaigns, tracking the results of campaigns, and staying on top of the latest trends in email marketing. The benefits of using Constant Contact include improved customer engagement, increased brand awareness, more targeted and personalized messaging, increased email deliverability, and better insights into customer data. It also offers tools such as A/B testing and con... read more

Verified Reviewer's profile image
Verified Reviewer 
a year ago

Constant Contact for our Business I have always had positive experiences using Constant Contact. It is very intuitive and I have never run into any negative issues. Pros I like that it is an easy tool to use and makes my emails look professional. I like that it provides a percentage open rate so that I can see if it is being opened by a large amount of people. Cons No complaints that I can think of. It has always been easy to use and the results have been great.  

Fambarila Fidèle K.'s profile image
Fambarila Fidèle K. 
a year ago

An Perfect software for E-mail marketing This software is a gem if you do email marketing, computer input or web development. It's yours Pros Contact Constant is an excellent software for small businesses. It manages practically all the parameters that a business online has (mailing, marketing, automation, analyses, reports, management, assistance...) very pragmatically. Additionally, the prices are affordable and data exchange is very fast. Cons The design is not very pretty, and it gives me no desire to work (laugh).Apart... read more

Jennifer W.'s profile image
Jennifer W. 
a year ago

Constant Contact Review by Jen After 2020 we were forced to focus on merchandise sales and rely heavily upon their success. Constant Contact made a positive impact and helped keep us afloat. Pros Constant Contact is a prominent brand in the email marketing business. A multitude of integrations are possible (Google, Microsoft, and Zoho products, Shopify, WordPress, Purplepass Ticketing, ETC.) The power to launch a large campaign and see results quickly has to be the best feature of CC for us. Cons Constant Contact sways tow... read more

Pat W.'s profile image
a year ago

Constant Contact - staying in touch Constant Contact chat is awesome and they will always help you out if you need to do something you can't figure out! ALWAYS! Pros CC is advantageous as you can resend an email to anybody that never opened it in the event that meant to come back to it and forgot. Being able to know who opened the email and who didn't is very critical. Cons Least likeable thing about Constant Contact is they way it post on social media - you have to tweak it just a lil to make it pleasing to the eye. 

Jaclyn W.'s profile image
Jaclyn W. 
a year ago

Constant Contact is a great email marketing program for beginners! Pros I used the free version of Constant Contact when I did some digital marketing for a law firm- the head attorney had chosen to use Constant Contact. I found the program to have a great user interface, and it was easy to create our monthly e-newsletter and add photos/infographics as well as change the font and color scheme. Managing our email contact list was also rather easy. I don't know what the paid versions have to offer, but it was an excellent, easy... read more

Ximena Z.'s profile image
Ximena Z. 
a year ago

Easy to use Overall great experience Pros Really easy to use, we still use it. We are doing some single emails every other week. Cons Really hard to set up, but once we got it it's all good! 

Jean François O.'s profile image
Jean François O. 
a year ago

They should've grandfathered me into the old price Pros I like the quality of the reports which facilitates a better integration of the data, so we can make adjustments. Cons The only drawback I have encountered with this tool is the customer support. I had a problem with a mail increase that I had to pay, while looking for explanations, what was explained to me was not very clear 

Katlego O.'s profile image
Katlego O. 
a year ago

Constant contact software It's my alternative Google search engine for my business and it helps really alot I love it Pros The social media platforms And email system Cons Some recipient misses graphics especially on their security settings  

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open tomorrow at 9:00 a.m.