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Conway Garden Apartments
- Apartments
- Williamsburg, VA
About this business
Location details
750 Conway Dr, Williamsburg, VA, 23185, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter I do like living here. I am concerned at the height of rent increases each year. The rate increases in the laundry rooms are also hard on my budget. As a graduate student this is one of the only places in Williamsburg that I can even remotely afford. I plan to renew my lease for a third year but it is only because I am receiving some financial assistance from family that I can manage.
Business response:
Hello, thank you for your review! We sincerely appreciate your residency over the years and are thrilled to hear that you have enjoyed your home within our community! We understand that rent increases can be challenging, and we do our best to balance rising community maintenance costs while keeping increases as reasonable as possible and by never raising them over market value. If you have any additional questions about increases, please do not hesitate to reach out! -The Team at Conway Garden Apartments
Verified Renter There are a lot of things to like about Conway but there are also plenty of bad things. The buildings are very old having been built in 1969. There is very little insulation and you can clearly hear everything from your neighbors. The plumbing is also questionable with backups and gurgles coming up in the sinks. The buildings have nothing to shade the direct sunlight which makes the apartments dreadfully hot. Every tiny thing that you do is monitored by the management and 1 wrong move results in a phone call ... read more
Business response:
Hello, thank you for sharing your feedback! We appreciate you highlighting both the positives and areas where we can improve. While the age of our community is not something we can change, we are committed to addressing maintenance needs as quickly and efficiently as possible. We also take concerns about noise, temperature, and plumbing seriously, and encourage you to reach out so we can assist with any specific issues. We are also glad to hear your kind words about our maintenance team—they truly take pride in their work, a... read more
Verified Renter Great Stay Experience. The team at leasing office is very helpful and firendly. Only thing is swimming pool is open to use during summer (May to August), I think it can definitely be extended.
Business response:
Five stars?! What a wonderful way to start this Friday! We sincerely appreciate your kind words about our office staff and are glad to hear that we have been able to accomodate! The pool is open from Memorial Day in May to Labor Day in September this year and we hope to see you out there! :) -The Team at Conway Garden Apartments
Verified Renter My experience has been great here seriously people are nice staff is right on it maintenance wonderful spacious homey I love it peace quiete clean grounds nice environment
Business response:
Thank you so much for the kind words! We are so thrilled that you are happy and feel at home with us! We truly hope that you enjoy your home for years to come! -The Team At Conway Garden Apartments
Verified Renter I’ve been here 3 years now and living here is great. I recently had a problem with pet screening registration. Kiara was a lifesaver, helping me with it. Thank you Kiara.??
Business response:
We appreciate your positive feedback so much! We will pass along your kind words to Kiara! :) -The Team at Conway Garden Apartments
Verified Renter Maintenance fixes things quickly and are often on top of things and are nice along with community is very sweet and for the most part quiet other then few times problems with a neighbor with screaming and loud music
Business response:
Thank you for sharing your feedback. We truly appreciate your kind words about our maintenance team and community. We’re glad to hear that maintenance has been responsive and that you’ve found our team and neighbors to be friendly. We also appreciate you bringing the occasional noise concern to our attention. Please don’t hesitate to reach out to the management office if any issues arise—we’re always here to help ensure a comfortable living experience for everyone.-The Team At Conway Garden Apartments
Verified Renter Very quiet neighborhood very peaceful with very pleasant staff. Work orders are handled in a very timely matter. My kids love taking advantage of the pool & park when weather permits
Business response:
Thank you for your kind review! We’re glad you enjoy our community and that our team has been responsive during your time here! We cannot wait for summertime to welcome everyone back to the pool as well! :) -The Team at Conway Garden Apartments
Verified Renter I love the location of the property. It is close to shopping and town. The doors slam and the walls are thin. It is an old property that could use some upgrades but it is well maintained. The maintenance staff are super friendly but the office staff, not so much. The parking is very crowded. They need more spaces or to limit the number of cars per apartment. Pool is great ad well as the lifeguards. Good starter property but the rent has gone up a lot.
Business response:
Thank you for sharing your feedback. We’re glad you enjoy the location, the upkeep of the property, and the friendliness of our maintenance team, as well as the pool and lifeguards. Regarding your comments about the office staff, we take this concern very seriously. Professional and respectful service is an expectation for every resident, and we would like more information about your experience so we can address it appropriately. Please contact us directly so we can look into this matter further. We also understand your conc... read more
Verified Renter I’m enjoying my new apartment. It’s been a great experience! The neighborhood is nice and quiet. The management is very helpful. The maintenance team is doing a great job.
Business response:
FIVE STARS?! What a wonderful way to start our morning! Our team is thrilled to hear that you are enjoying your new home here at Conway Garden Apartments! Please do not hesitate to reach out in the future with any questions or concerns! -The Team at Conway Garden Apartments
Frequently asked questions about Conway Garden Apartments
How is Conway Garden Apartments rated?
Conway Garden Apartments has a 4.3 star rating with 142 reviews.
When is Conway Garden Apartments open?
Conway Garden Apartments is closed now. It will open at 9:00 a.m.