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Cool Air USA - Fort Lauderdale, FL

5.0
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About this business

We Care About Your Air We want to help your home or business, no matter what issue may arise with your air conditioner. Call us, whether you’re having problems with getting your air conditioner installed or serviced, you’re interested in improving your air quality, or you even need some work on your pool heater. 

Location details

3901 NW 16th St, Fort Lauderdale, FL, 33311, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 10:00 p.m.
Tue7:00 a.m. to 10:00 p.m.
Wed7:00 a.m. to 10:00 p.m.
Thu7:00 a.m. to 10:00 p.m.
Fri7:00 a.m. to 10:00 p.m.
Sat7:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 10:00 p.m.
5.08,321 reviews
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Marta D's profile image
Marta D 
a week ago

I got lucky, I have to say. I called Cool Air USA by finding them on ******* I cannot be any happier with their excellent service. I've used them twice already & will not hesitate to call them again or refer them to my ***************** They gi above and beyond, keep appointments on time, ************************, fantastic office staff, caring & on top of all that, their prices are great. 11 out of 10 stars. 

Business response:

Thank you, *****, for the kind review! It's always a pleasure servicing your ******* home! Thank you for being a returning member of the Cool Air family since 2022! We hope to continue being there for you for years to come! Thank you for allowing us to earn your trust and business! 

mitchell A's profile image
mitchell A 
a month ago

Cool air was amazing to work with, they came highly recommend to me and was well deserved. They showed up right on time and there technicians were polite and extremely helpful. They explained everything they were doing and extremely knowledgeable. When they left they cleaned up and it was if they were never here. 

Sonia V's profile image
Sonia V 
2 months ago

The service was great. The technician. ****, explained everything for us. We will be using their services again. Thank you. 

Roger C's profile image
Roger C 
2 months ago

Great company and we are a repeat customer. Service professional arrived within stated appointment window, did a great job with our air conditioning system and communicated all that he did during service call. 

Jerry G's profile image
Jerry G 
3 months ago

Prompt and courteous. Explained everything. Very happy with workmanship. Will use again. ** 

Robert B's profile image
Robert B 
3 months ago

<br /> I have used these folks before, and I just had them do another job, as expected they did a stand up job, a tech named Mitchel restored my ac ducts to brand new condition and I am very happy with the outcome! These folks are honest and trust worthy, I will never use another company as long as they are in business.<br /> 

Business response:

Thank you for the feedback ********, we appreciate you providing us with feedback on your experience as it's the only way we are able to do better as a company. We are confused on a couple of things with this matter. The visit was over six months ago as you mentioned in July. When it was brought to our attention that the repairs had not fully worked to restore proper cooling in your home we took immediate action and provided a full refund of all the services completed. This refund was in the amount of a little over $1,200.00... read more

Janet F's profile image
Janet F 
3 months ago

They came on time. Explain everything throughly and hit the job done fast .. I had a horrible experience with a previous AC. Company in which my unit was vandalized,, I will be contacting COOL AIR USA. For All my AC maintenance 

Business response:

Thank you, *****, for your amazing review! It was a pleasure servicing your North Lauderdale home for the first time! Welcome to the Cool Air family! 

Regina S's profile image
Regina S 
4 months ago

************************* is amazing Cool Air USA..Thank you for an amazing technician. He's clean, efficient, thorough, professional, and transparent in everything he did. Answered any questions I had...I could not be happier than the last five or six years wirh you guys.Thank you Cool Air USA Happy Holidays...Merry Christmas to all of you at Cool Air USA 

Business response:

Thank you so much for your amazing review, ******! I can't wait to share it with ******! It's truly been a pleasure being able to service your Weston **** for the past 7 years! We hope to continue being there for you for even more years to come! Thank you for your loyalty and for allowing us to earn your business! Enjoy the cool air! 

Javier P's profile image
Javier P 
4 months ago

Prompt efficient and courteous pricing was fair would use the again 

Business response:

Thank you, ******, for your kind review! It was a pleasure servicing your ******* home for the first time! Welcome to the Cool Air family! We hope to continue being there for you for years to come! Thank you for your business! 

Frequently asked questions about Cool Air USA

How is Cool Air USA rated?

Cool Air USA has a 5 star rating with 8,321 reviews. 

When is Cool Air USA open?

Cool Air USA is open now. It will close at 10:00 p.m.  

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