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Copper Basin Veterinary Clinic
- Veterinarians
- McCaysville, GA
About this business
Location details
163 E Tennessee Ave., McCaysville, GA, 30555, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 12:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had 3 cats spayed and neutered. I was quoted $110 per cat plus shots. I was told the shots were around $20. The receptionist asked me about each cat: name, color, and GENDER. The receipt shows what I paid, and the receptionist ACKNOWLEDGED she told me $110 plus shots. Upper management denied to correct to the quote that was given to me. I would have gone elsewhere if I would have known the true price. Poor training. Won’t be back to a place where I’m robbed. Also they closed at 4, and refused over the phone to stay open ... read more
After 6 years of calling this clinic for an appt. , only to be told “just come in”, I decided to “just come in “ for a test for heartworm in order to obtain a prescription for Heartgard. Upon arrival, was told, “You have to call for an appt. now, or you can stay today & wait, but it will be an extra $45.00. Since the Heartgard was not needed for 17 more days , made an appt. ( still waited 2 hrs before was seen by vet.) . The test was negative, ordered the meds. ( clinic tried to sell me another brand, as they don’t carry H... read more
Business response:
Hello Kay, I am sorry to hear of your negative experience. We looked into the problems with your prescription and found that the pharmacy sent over a fax on 9/1 at 6:27pm (after hours) so it wasn't logged into our system until 9/2. We then faxed back an authorization on 9/3 at 12:11pm (roughly 36 hrs later). When we receive an online or faxed prescription request, we have to go through each chart to verify the medication status, correct dosage, exam status, etc. It then has to be reviewed by the DVM and signed off. This is d... read more
Frequently asked questions about Copper Basin Veterinary Clinic
How is Copper Basin Veterinary Clinic rated?
Copper Basin Veterinary Clinic has a 4.5 star rating with 678 reviews.
When is Copper Basin Veterinary Clinic open?
Copper Basin Veterinary Clinic is closed now. It will open tomorrow at 8:00 a.m.