Corewell Health Urgent Care - Warren West

Jonathan A. 

on Birdeye

3 months ago

I was in and out however I called before coming to the urgent care to see if they had the capabilities of checking out my leg for an injury. I explained that I might need a X-ray or something to see if I had a tare or sprain on my right knee. When I arrived and was seen I felt as if I was being rushed out and just given pain meds. Also the X-ray machine was down and I had to go to another facility so they could do the x-ray. I did not request anything for pain as I was not in pain it was just a discomfort and difficult to wa... read more

Brian M. 

on Birdeye

3 months ago

The wait time was 45 minutes with no other patients in the area, the nurse assistant was only positive and polite person. Main doctor provided no assistance, rushed me out the room when I had Questions and gave me a pamphlet to read. Said he could not do anything about what came for and I needed To see primary doc, basically told me things that I knew Already from reading online, overall was a rushed and not positive experience, nurse assistant was very nice. 

Susan N. 

on Birdeye

3 years ago

They ask you to schedule a time to come in so I did. Everyone coming in after me was told there was a two hour wait. I scheduled a time and sat there 2 in the waiting room. Then another 10 for the dr to come in the room. I was there for 3 hours 

Stephanie H. 

on Birdeye

3 years ago

Was in the office for almost two continuous hours. Very slow process. Saw actual medical personnel for maybe 6-7 minutes total. Staff was incredibly nice and professional just holy cow what a long time to be waiting while not feeling well. 

Donna S. 

on Birdeye

3 years ago

Dislike registration using text and links that older adults can’t understand. You advertise walk ins but make those patients wait behind those that made a time slot. I booked a slot for my last visit and still waited an hour after the check in person directed me to have a seat and they will be with you in a “moment”. It doesn’t appear any staff are concerned or respect their customers time and don’t seem to work with any urgency, after all they have all day. However, my medical needs were met adequately but customer service... read more

Stephanie P. 

on Birdeye

3 years ago

The visit was fine, however the communication to my pharmacy from this office was terrible and I will not be back? 

Kimberly Y. 

on Birdeye

3 years ago

I came in after doing two at home tests for covid (both negative). Explained my symptoms and that I did do these at home tests. Dr gave a quick exam. Said they "haven't seen much of the flu" and said to swab me for covid and that I would have to see my primary doctor. I didn't realize this facility wasn't an urgent care. Clearly they are only there to do covid tests. In the past you could be treated for other illnesses. I felt dismissed and like it was a waste of time to come here. 

Devan C. 

on Birdeye

3 years ago

I came in with a tore hip flexor looking to get a note for work and left with crutches they charged me for but no work note and now I may be fired for lack of documentation 

NICOLE G S. 

on Birdeye

3 years ago

I needed a quick and simple Covid test. I made an appt for 3:30 and was not even given a Covid test until 5:00pm.