Corewell Health Urgent Care - Warren West

Michael K. 

on Birdeye

3 years ago

While the wait was a bit long, the service was fantastic. The lady at the front end lobby position was courteous, patient and professional. My nurse was also very kind and she was quick and efficient in taking the chest X-rays I needed. And the nurse practitioner was helpful, understanding and even had the meds she was prescribing for my Bronchitis called in for me, which saved me time! One of the better Urgent Care experiences I’ve had in my lifetime. 

Annette Gattari R. 

on Birdeye

3 years ago

Everything worked out fine. 

Robert B. 

on Birdeye

3 years ago

Staff was great. Wait time was somewhat long, but I was comfortable 

Stewart B. 

on Birdeye

2 days ago

Went in with a serious finger cut, it was bleeding somewhat severely. After 10 minutes of the staff looking for a cauterization kit, which they could not locate, they sent me to the ER at Corewell/Beaumont Royal Oak. I was charged $45 copay to be sent to the ER to pay another copay (not to mention billing my insurance twice) because the urgent care was not prepared to handle my injury. I should have been told to go to the ER immediately. Clearly no one is doing appropriate inventory of the urgent care. My family will not be ... read more

Dakarai S. 

on Birdeye

7 months ago

Worst experience ever!!! From check in to check out it was an absolute nightmare. It was freezing cold in the waiting area. We were placed in a room and examined. There was a young woman being trained while performing an ekg her and the trainer you could tell wasn’t seeing see to see at all. It was just confusion the whole time and I didn’t feel as if car was really being given. They were engaging with each other instead of the patient. The staff didn’t seem to like or know each other so they didn’t know who to add to the ch... read more

Cinzia L. 

on Birdeye

8 months ago

The receptionists and the nurse were really nice and helpful, doctor Wang was curt and extremely disinterested about my problem. 

Danny S. 

on Birdeye

9 months ago

My appointment was at 9am didn’t get out around 10 30 

Mary Ann K. 

on Birdeye

9 months ago

Visit went well. The Corewell business itself needs to upload xrays rather than requiring a patient to return for a disc of the images. It is the corporate responsibility to make care of the patient seamless. Choosing to go to a Corewell urgent care and then a Corewell specialist should not require burning a CD with images and separate errand for the patient. It is poor customer care. Is this what corporate considers quality care? Please change your business model. Please send this comment to radiology dept, chief of staff... read more

Jonathan A. 

on Birdeye

10 months ago

I was in and out however I called before coming to the urgent care to see if they had the capabilities of checking out my leg for an injury. I explained that I might need a X-ray or something to see if I had a tare or sprain on my right knee. When I arrived and was seen I felt as if I was being rushed out and just given pain meds. Also the X-ray machine was down and I had to go to another facility so they could do the x-ray. I did not request anything for pain as I was not in pain it was just a discomfort and difficult to wa... read more