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Cracker Barrel Mobile App

2.4

About this business

Location details

635 South Cumberland Street, Lebanon, TN, 37087, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.45,984 reviews
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Diane Giddens's profile image
Diane Giddens 
5 years ago

Wish I had never updated. New app is useless. Makes things more complicated and time consuming than previous version. When I made it to the end of an order, I got an error message with no explanation. Gave up trying. Admit that the update doesn't work and fix it! What was wrong with the old version? 

Rocky parker's profile image
Rocky parker 
5 years ago

Can't customize order very well, no choice for bread other than biscuits or cornbread even though they also offer sourdough. Couldn't add a drink. No option for plain hash browns even though they have it. Also even though my gift card has a $20 balance and my order was only $14 it wouldn't accept so I still had to call and place my order and pay inside. App was nothing but a waste of my time. 

Marissa J's profile image
Marissa J 
5 years ago

What is the point of having an app if you can't actually use it to order? You can get all the way through choosing your options for it to turn around and day "no longer available" when you try to add to order. Literally every item is "no longer available" so why even bother having an app or online ordering? Tried to give them another chance but it's been over a month and still unable to order. Absolutely ridiculous. 

J Julio's profile image
J Julio 
5 years ago

The app does not work! While speaking to a manager at a Round Rock location, it was evident the app did not work for their wait list. My wife managed to put us on their wait list via their website. 

Al Rodrgz's profile image
Al Rodrgz 
5 years ago

This app has so many problems is useless 

dluenebrink2000's profile image
dluenebrink2000 
5 years ago

Who changed the app , what a mistake. Put it back to the wsy it wss. The update wont even let me complete the order to pick it up or delivery. 

Nola Fuqua's profile image
Nola Fuqua 
5 years ago

Great menu 4 sure, but my recent experience has been abbysmal: curbside phone-ins won't register, racist treatment inside-dining of some Blacks being served last at times, serving cold hard biscuits and corn muffins, some condescending servers at times. No response from head quarters when filing complaints. 🤔 

David Kerr's profile image
David Kerr 
5 years ago

Horrible. This app used to be great. No problems. Now, I can't even use it. I have to phone my order in. 

Christine Neal's profile image
Christine Neal 
5 years ago

Ever since the "update" you can never make a profile. A "verify" code is never sent to the same email I've been using all year to make orders. When choosing sides it won't tell you specifically which one the restaurant doesn't have. Yet when you call the restaurant all of what the app says it doesn't have they do have in stock. Everything was fine before this update. 

Frequently asked questions about Cracker Barrel Mobile App

How is Cracker Barrel Mobile App rated?

Cracker Barrel Mobile App has a 2.4 star rating with 5,984 reviews. 

When is Cracker Barrel Mobile App open?

Cracker Barrel Mobile App is closed now. It will open tomorrow at 9:00 a.m.