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Credit9
- Financial Services
- Irvine, CA
About this business
Location details
18200 Von Karman Ave, Suite 500, Irvine, CA, 92612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 6:00 p.m. | |
| Tue | 06:00 a.m. to 6:00 p.m. | |
| Wed | 06:00 a.m. to 6:00 p.m. | |
| Thu | 06:00 a.m. to 6:00 p.m. | |
| Fri | 06:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Credit9 was only interested in them benefiting at my expense and extended time with fee's and interest meant to stalemate your progress. Any savings they negotiated went for their benefit, since with the interest and fees paid every month my total debt increased more than what it amounted to before I began consolidation.
Business response:
Thank you for your feedback. We are sorry to hear about your dissatisfaction with our services and the fees associated with your loan from Credit9. We understand how frustrating it can be when expectations are not met. At Credit9, we strive to be transparent with our clients about all costs and fees involved in our programs. We regret that this was not your experience, and we would like to address your concerns directly. Please reach out to us at Officeofthepresident@americor.com at your earliest convenience so we can discus... read more
This company Credit9 needs to get it's act together,they never let you talk with a supervisor and they have too many people working on your account which makes for a lot of confusion and they don't provide any type of receipts when they settle with a creditor,I started with Credit9 last November 2023, in the end I end up filing Bankruptcy because Credit9 wasn't doing there job, I don't recommend anyone using Credit9 they have Terrible customer service,my loan was for a little over $18,000 and with their high interest rate fo... read more
Business response:
Dear Earl, Thank you for taking the time to share your feedback. We are truly sorry to hear about your negative experience with Credit9 and the challenges you faced. We apologize for any confusion caused by multiple people handling your account and for the lack of communication and receipts for creditor settlements. Your concerns about our customer service and the financial strain you experienced are important to us. We strive to provide effective support and transparent communication, and it’s clear we fell short in your ca... read more
Wanted to get out of the 25.99 % interest on my credit cards so went the route of debt consolidation. Only to tank my credit score, and get charge 25.99% interest with them. Thankfully I was able to pay it off because it would’ve left me with 22,000 in interest alone: how they think they are helping anyone. Beyond me. And I’m still fighting to get my 300$ back that they took from my account but told me they have no record of that. Even though I sent them my bank statement. Would not recommend or trust.
Business response:
Thank you for taking the time to share your experience with us. We sincerely apologize for the challenges you faced during your debt consolidation journey. Your feedback is invaluable to us as we continuously strive to improve our services and processes. We understand the importance of transparency and accountability in financial matters, and it's disheartening to hear that you encountered difficulties, both in terms of the interest rates and the issue with the $300 refund. We assure you that we take such matters seriously a... read more
I regret going through credit 9/americor. It ruined my credit score and I ended up in more debt because they had me stop payments on my credit cards which accumulated late fees and interest. They only ended up getting me a loan to help pay for half of one of the credit cards and the other card ended up going to collections because they don't work with Wells Fargo.
Business response:
Darron, We appreciate you taking the time to share your experience with us. We're sorry to hear that you are unhappy with the outcome of your program with Credit9/Americor. Our goal is to help clients reduce their debt, not add to it, and it's concerning to hear that your experience did not meet these expectations. We understand how frustrating it can be to see your credit score impacted and to deal with late fees and interest. Please reach out to us directly at Officeofthepresident@americor.com at your earliest convenience ... read more
I tried to get out of my loan and was never able to. This company steals your money.
Credit9 overall, does what they say. However, I feel that the service they provide, in junction with AmeriCore, is a scam within these two entities. I asked for AmeriCores help in April 2023 with my financial difficulties. I paid them well to help reduce my debt, but when it came to my biggest debtor, AmeriCore failed to help me with my debt. Instead, they let it go to the lawyers, increased debt $8000 more than what could have been negotiated, and then turned my debt over to Credot9, who were more than happy to increase my ... read more
Americor was my start point. After ruining my credit and making me deal with multiple lawsuits and settlements, they gave me less than 48hours notice to sign into a. Agreement with Credit9. Credut8 was happy to give me a loan with a huge percentage rate, a huge payment, and terrible customer service. I made them aware that the date they wanted to pull the automatic draw was not going to work for me. I put in a written request through the app. Funny, they never got it, over drew my account. Customer service rep was super rude... read more
Used Americor to get help with credit cards that I used to pay off quite a few unexpected medical bills and was forced to use Credit 9. They charged me an exuberantly high interest (higher than the credit cards even were) and have blatantly lied multiple times when I’ve called in asking for help. They take advantage of people and kick them while they’re down. They also paid me off with an Amazon gift card if I left them a 5 star review on another platform. Dirty dirty company
Terrible. Don’t do it! They started charging me interest on March 7th but didn’t pay off my creditors until the end of the month. My largest creditor had to be paid off by March 31st. After calling them daily for weeks about where my money was with different excuses each time, they finally gave me the $7k right before it was due. For this same creditor, I had to negotiate the debt myself because they wouldn’t work with the debt negotiators, but credit9 still added a negotiation fee on my loan. Now I’m paying almost $600 a mo... read more
Frequently asked questions about Credit9
How is Credit9 rated?
Credit9 has a 4.7 star rating with 6,935 reviews.
When is Credit9 open?
Credit9 is open now. It will close at 6:00 p.m.